Head of Diagnostics Services at Sigma Consult

Key Responsibilities

Departmental Operations & Workflow

• Oversee daily operations across all diagnostic units.
• Ensure efficient test processing, timely report delivery, and optimal use of equipment.
• Collaborate with clinical teams for seamless and integrated patient care.

Quality Assurance & Compliance

• Establish and maintain robust IQC/EQA systems.
• Ensure compliance with MLSCN, ISO 15189, RRBN, WHO, and other regulatory standards.
• Lead the department through inspections, audits, and accreditation processes.

Leadership & Team Management

• Lead and manage a multidisciplinary team (laboratory scientists, radiographers, technicians, and support staff).
• Conduct appraisals, identify training needs, and promote continuous professional development.
• Foster a culture of excellence, accountability, and teamwork.

Financial & Resource Management

• Develop and manage the departmental budget.
• Monitor costs, ensuring efficient and sustainable operations.
• Oversee procurement, inventory, and preventive maintenance of diagnostic equipment and consumables.

Strategic Growth & Innovation

• Identify opportunities for service expansion and technological advancement.
• Drive digital integration through Laboratory Information Systems (LIS) and Radiology Information Systems (RIS).
• Collaborate with hospital leadership on strategic projects for growth and service excellence.

Candidate Profile

Qualifications

• Bachelors degree in Medical Laboratory Science, Radiography, or a related discipline.
• Masters degree or MBA is a strong advantage.
• Full registration and license with relevant professional bodies (MLSCN, RRBN, etc.).

Experience

• 5 - 7 years progressive experience in diagnostics.
• At least 3 years in a supervisory/managerial role in a hospital or diagnostic center.
• Strong knowledge of diagnostic systems, LIS/RIS platforms, and healthcare delivery operations.