Patient Navigator at Sigma Consult

• The Patient Navigator will play a vital role in helping patients access essential services including registration, testing, consultations, counselling, and follow-up care while ensuring that no patient is left behind due to system or communication barriers.

Key Responsibilities

• Serve as the primary field liaison for assigned patients, ensuring continuous engagement and follow-up.
• Support patients through every stage of care from registration and free IHC testing to consultations and treatment coordination.
• Conduct field visits to hospitals, diagnostic centers, and partner facilities to facilitate smooth service delivery.
• Coordinate testing logistics and ensure timely communication of results between patients and clinicians.
• Schedule and track appointments, video consultations, and multidisciplinary tumour board reviews.
• Maintain accurate and confidential digital patient records.
• Identify and escalate barriers to care (financial, logistical, or emotional) to the program supervisor.
• Provide emotional support, guidance, and health education to patients and their families.
• Collaborate closely with healthcare professionals, social workers, and NGOs to improve patient outcomes.

Requirements & Qualifications

• OND, HND, or B.Sc. in Nursing, Public Health, Social Work, Psychology, or a related field.
• Strong communication and interpersonal skills, with genuine empathy for patients.
• Field experience in healthcare, community outreach, or NGO settings is a strong advantage.
• Basic knowledge of breast cancer care and healthcare systems in Nigeria.
• Comfortable using digital tools, mobile data collection platforms, and video conferencing apps.
• Must be willing to work on the field, with regular travel within Lagos.