Personal Assistant – Abuja at Sigma Consult

• The Personal Assistant (PA) provides high-level administrative, organisational, and coordination support to the CEO and senior management team. The role ensures efficient scheduling, seamless communication, and effective day-to-day administrative operations within the organisation.
• The PA will also provide limited support to patient communication channels (phone/WhatsApp) during the initial operational phase.

Key Responsibilities

Personal & Executive Support

• Manage CEO's calendar, appointments, and daily priorities
• Coordinate meetings, travel plans, and engagements
• Prepare reports, presentations, and briefing documents
• Track action items and follow up on deliverables
• Act as a gatekeeper for executive time and communication

Administrative & Operational Support

• Support daily coordination of office and facility operations
• Assist management with administrative and organisational tasks
• Ensure smooth workflow across departments

Communication & Coordination

• Liaise with internal teams and external stakeholders
• Draft and manage professional correspondence
• Support engagement with partners, vendors, and service providers

Phone & WhatsApp Support (Initial Phase Only)

• Respond to patient enquiries during peak periods
• Use approved templates to ensure consistent communication
• Support appointment scheduling and booking coordination
• Ensure timely and professional responses

Systems & Process Support

• Assist in developing SOPs, workflows, and booking systems
• Document and standardise administrative processes
• Support improvements in operational efficiency

Financial & Administrative Support

• Assist with invoice tracking and basic reconciliations
• Support documentation, filing, and reporting processes
• Coordinate with finance and admin teams

7. Project & Coordination Support

• Support operational rollouts and service expansion initiatives
• Assist in coordinating meetings, events, and projects
• Support stakeholder engagement activities

Qualifications & Requirements

• Bachelor's Degree in Business Administration or related field (preferred)
• 3–5 years' experience as a Personal Assistant, Executive Assistant, or similar role
• Experience in healthcare or service-based environments is an advantage
• Strong organisational and multitasking skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office, Google Workspace, and communication tools
• High level of discretion, professionalism, and attention to detail