Job Vacancies at SIAO

Responsibilities

• Manage and maintain the chairman’s schedules, appointments and travel arrangements.
• Coordinate and organize meetings, including taking minutes and following up on action items.
• Handle confidential and sensitive information with discretion and professionalism.
• Manage incoming and outgoing communications, including emails, phone calls and mail.
• Maintain filing systems, databases, and records, both electronic and hard copy.
• Perform other functions as directed by the chairman.

Qualifications and Requirements

• Candidates should possess a Bachelor's Degree qualification with 5 - 8 years work experience.
• Proven experience as an executive secretary or similar administrative role.
• Excellent verbal and written communication skills.
• Proficiency in using office software and tools, including MS Office suites.
• Attention to details and accuracy in work
• Professional demeanor and the ability to maintain composure in high pressure situations.

Remuneration
Negotiable.

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Job Description

• Develop and oversee all academic, research and related programs for the school.
• Attracting and retaining a steady pool of good Human Capital made up of high quality teaching.
• Lead discussions that direct the development of the school and continuous improvement.
• The DG will partner with the necessary stakeholders of the university to build and strengthen the institute’s commitment to the highest level of graduate programs.
• Work with and report to the Board in implementing strong governance, functional and effective organogram to quickly achieve and sustain the school aspiration
• Generate regular reports about the school performance subject to set target by the Governing Council.
• Attract grants from donor agencies, parties and other funding to support existing funding with the aim of achieving financial independence from the seed capital funding within 2 years of establishment.

Requirements

• Candidates should possess a PhDs / Doctorates qualification with 15 - 17 years work experience.

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Core Responsibilities and Key Result Areas
Strategic planning and alignment:

• Coordinate development and evaluation of employee development policies and procedures
• Ensure embedment of Food Concept’s objectives and plans into future training needs
• Ensure an appropriate learning system in order to promote the desired proficiency level for every participant
• Promote, develop and implement effective result orientation, learning and feedback mechanisms to provide input for the continuous development of the company’s people learning and development strategy and employee development plan.
• Analyse training needs to develop new training programs or modify and improve existing programs
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Prepare training budget for departments

Employee Training and Development:

• Oversee training and development programs of staff across the organization
• Review and track internal and external training and development targets across all departments
• Perform weekly store visit and training performance evaluation
• Ensure consistency in the delivery and application of training standards across the business and oversees the planning, prioritization, and development of new training programs and initiatives, ensuring that these programs and initiatives are consistent with the business overall strategies, objectives, and needs
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors
• Oversee training compliance to ITF Requirements
• Ensure compliance to regulatory training requirements

Talent Management:

• Develop and implement an employee mentoring programme for Food Concepts
• Drive the development and deployment of a competency framework for the business
• Coordinate the development of a talent management strategy for Food Concepts

Key Performance Indicators

• Achievement of Company Sales, EBITDA, GP, PAT targets
• Achievement of the Training & Development Department’s budget/targets/objectives
• Achievement of Individual Personal Development Plans

Job Specification
Educational, Professional & Experience Requirements:

• A good First Degree in Social / Management / Physical Sciences
• Minimum of 8 years in Human Resources specifically training and development experience in a similar role in a multi-site, structured environment and/or in a Consulting firm
• Possession of a Post graduate degree in Human Resource Management / Business Administration or related degree is an added advantage
• Membership of the CIPM, CIPD, HRBP, SHRM or any other related professional qualification is required.

Knowledge Requirements:

• Deep understanding of the industry
• Understanding of budget, cost and resource management
• Knowledge of training needs and analysis
• Knowledge of conflict management
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

Decision Expectations:

• Acts on defined procedures and decisions
• Enforces agreed decisions
• Plans training schedule and work schedule of subordinates
• Recommends operational, strategic and financial decisions

Working Conditions:

• Jobholder typically work 40 hours per week, Monday to Friday, although it may involve weekend or extended working hours.
• This role is not entirely office-based, as the job may require travelling to train staff as the company has more than one office.
• It may also require speaking and presentations which involves standing for long hours during training/workshop sessions

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Core Responsibilities and Key Result Areas
Strategic implementation and management:

• Develop and implement planning, procurement, order fulfilment, logistics strategy and objectives, providing quality and timely service to all clients (i.e. both internal and external)
• Develop, implement and continuously refines demand planning, procurement, supplier management and logistics.
• Constantly review external trends and identifies internal opportunities for continuous improvements.
• Proactively lead and empower the supply chain operations managers to ensure technology utilization operational excellence, collaboration, and continuous improvement
• Collaborates with other departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain.
• Establishes performance metrics for measurement, comparison, or evaluation of factors affecting the supply chain.
• Develops and maintains detailed inventories of materials and supplies located in the company, at sites, and in the production units
• Support the Divisional Managing Director with insightful input in key organizational decisions

Supply and Demand Management:

• Act as a key liaison with clients on procurement, fulfillment, logistics, and freight related issues.
• Oversee and work toward improvement of fulfillment processes and adherence to donor and client general procurement guidelines and policy
• Supervises manufacturing planning, scheduling, quality adherence, processing and materials management.
• Ensures timely stock line review and product development.
• Work closely with manufacturing personnel to improve the efficiency of the internal supply chain network as well as servicing levels of the customers.
• Design, develop and implement fully integrated systems for demand, and supply chain management.
• Review inventories and procedures, suggests improvements to increase efficiency of supply chain and profitability for the company
• Identify and implement best in class supply chain tools and technology suitable to the scope and size of the business including modelling supply constraints and creation of item attributes such as lead times, inventory logic, planning rules, etc.

Sourcing and External Collaboration:

• Source new vendors, while maintaining relationships with new and existing vendors for the best results.
• Monitor commodity markets in order to make informed decisions
• Oversee and work towards improvement of supplier performance.
• Review prospective suppliers and analyses the impact of suppliers on the business
• Optimise third party relationships

Procurement Management:

• Ascertain the inventory levels to ensure appropriate maintenance of the warehouse
• Perform proposal evaluation and attends to purchase order sign offs
• Perform review of the Planning and Procurement processes (where necessary)
• Ensure efficient and cost effective local purchase and importation of all raw, packaging and IP materials in respect of the business in line with the demand sales estimates

Key Performance Indicators

• Achievement of Company Sales, EBITDA, GP, PAT targets
• Achievement of the Supply Chain Division’s budget/targets/objectives
• Achievement of Individual Personal Development Plans

Requirements
Educational, Professional & Experience:

• A good First Degree Supply Chain and Logistics or any Social / Management / Physical Sciences
• Possession of a Post graduate degree in Business Administration or related degree is an added advantage
• Membership of any of CIPS, CILS, CILCS, CISCOM, Lean Six Sigma or any other related professional qualification is required.
• Minimum of 10 years work experience, 8 of which must be in a senior management role in a similar organization (retail or QSR food chain) in a multi-site, structured environment.

Knowledge Requirements:

• Deep understanding of the food/QSR industry
• Knowledge of Applicable Legislation as well as Policies and Procedures
• An understanding of global matters and their impact on the food/ restaurant industry.
• Externally oriented with Supply chain Solutions such as SAP, ORCALE and other Enterprise Management Planning systems
• Sound analytical skills and business knowledge
• Knowledge of planning and forecasting processes.
• Demonstrates expertise in procurement and contract management.
• Knowledge of accounts payable and operational controls
• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
• Knowledge of business and management principles

Decision Expectations:

• Acts on defined procedures and decisions
• Enforces agreed decisions
• Plans own work schedule and work schedule of subordinates
• Assigns work to subordinates
• Monitor subordinates’ work performance
• Appraises/evaluates subordinates’ performance
• Recommends operational, strategic and financial decisions

Working Conditions:

• Job role holder typically works 40 hours per week, Monday to Friday, although this may occasionally involve weekend or evening work.
• This role is largely office-based, although might require travel to meetings held off-site, and with other departments such as Operations and projects.
• The role can be quite demanding due to the high degree of accuracy and precision required.

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Responsibilities
Strategic Development and Implementation:

• Design and implement efficient Finance Operational manuals
• Design, review and update financial models.
• Design and maintain optimal working capital structure.
• Review and analyse all financial transactions (in line with Company’s approval matrix) to ensure they meet both internal and statutory compliance reporting requirements
• Supervises, motivates, and leads teams by identifying roles and providing guidance on service output and quality
• Provide insight and guidance contemporary Accounting and reporting issues
• Ensure effective and efficient use of resources.

Accounting, Operational & Financial Reporting:

• Lead the day-to-day activities of SCD Finance team in conjunction with the Head of Finance
• Actively promote improvements on reporting in conjunction with Supply Chain
• Provides financial advisory and consultancy services to the DMD-Supply Chain Division on various accounting matters including enhancing profitability and maintaining strong cashflows.
• Ensure timely processing of all financial transactions, to ensure smooth monthly reporting process
• Partner with relevant stakeholders in SCD to ensure daily tracking of sales from all outlets and channels.
• Facilitate adequate funding for the division in conjunction with the Treasurer.
• Manage vendor relationships in conjunction with the procurement team.
• Help the business to optimize inventory holding by developing optimal inventory- reorder level and enforcing same.
• Perform continuous assessment of the close process and process re-engineering to reduce the timing to close monthly financial report.
• Participates in supply chain projects on costs and working capital and process improvement projects.
• Monthly analysis of purchases, utilizations and wastage.
• Take ownership of the divisions’ income statement and the statement of financial position, ensuring all financial statement assertions and information processing objectives are upheld and accounts schedule are prepared monthly for all balance sheet account lines.
• Supervise SCD Finance Manager in the discharge of the following.
  • Effective monitoring of CAPEX and OPEX expenses while ensuring adequate compliance to financial prudence ethics.
  • Monthly stock count and monthly Provisions for Obsolete stocks
  • Monthly review of accounting inputs to secure as fair as possible valid, accurate and timely account balances
• Prepare, analyse and interprete periodic (weekly, monthly, quarterly, and annual) business performance reports for athe departments within the division and consolidated SCD reports, advising management on performance improvement mechanism.
• Manage annual budgeting process for the division working with relevant partners.
• Timely communicate deviation from plans.
• Improve decision making by providing financial information timely.
• Ensure financial transactions are performed in compliance with company policies and applicable accounting standard

Regulatory Compliance:

• Establish reporting procedures and ensure compliance with regulatory guidelines
• Ensure that appropriate finance systems are maintained and that all procedures/controls are implemented
• Ensure that all accounting records are in compliance with the approved policies and accounting standards
• Oversee the proper maintenance of the division’s accounting records
• Ensure timely delivery of audits as may be applicable to the division.

Key Performance Indicators

• Strategic Plan
• Timely delivery of accurate monthly management Accounts and Dashboard.
• Minimal audit corrective journals for the division.
• Delivery of monthly account schedules Timeliness and accuracy of monthly divisional reports
• Timeliness and accuracy of balance sheet schedules (assets and liabilities)
• Vendor payments.
• Subordinate Effectiveness
• Overall Internal Audit Compliance Score.

Job Specification
Educational, Professional & Experience Requirements:

• A good First Degree in Accounting
• Possession of a Post graduate degree in Accounting/Business Administration or related field is an added advantage
• Membership of the ACCA, ICAN, or any other related professional qualification is required.
• Minimum of 8 years in Accounting and Finance role with at least 3 years in Management capacity.

Knowledge Requirements:

• Knowledge of financial reporting and analysis
• Knowledge of Supply chain finance.
• Knowledge of Accounting Standards and regulations (GAAP/IFRS etc.)
• Knowledge of relevant Software Application
• Industry Knowledge
• Knowledge of Financial & Management Accounting
• Numerical Analysis

Decision Expectations:

• Recommend operational, strategic and financial decisions
• Enforce agreed decisions
• Gives recommendations and makes investment decisions
• Provide information to auditors
• Ensures accurate financial reporting
• Analyse income, expenses and reconcile accounts

Working Conditions:

• Jobholder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
• This role is largely office-based, although at times the job may require travel to meetings held off-site, as the company has more than one office; or speaking on the phone which leaves their analysis and research work for evenings and weekends.
• Jobholder is frequently under stress from deadlines, most analysts work full-time, and overtime becomes a routine.

Remuneration
N1,000,000 Monthly.

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Core Responsibilities and Key Result Areas
Training & Development:

• Align and ensure adaptation to Food Concepts’ management style, culture and core values
• Participate in planning and execution of formal and advanced training for operations team
• Conduct store/department visits to review team capabilities and monitor
• Help maintain the highest level of operational excellence in Operations by identifying barriers to service and advising solutions to fix them
• Develop and coordinate induction programs for new staff
• Co-ordinate graduate programs/OMEGA programs
• Monitor and assess the status of learning programs of Graduate Trainees / Omega for areas of improvement
• Design and apply assessment tools to measure training effectiveness
• Track and report on training outcomes
• Provide feedback to training participants and management
• Evaluate and make recommendations on training material and methodology
• Handle logistics for training activities
• Establish and maintain relationships with external training suppliers
• Coordinate off-site training activities for employees
• Manage and maintain in-house training facilities and equipment
• Market and encourage participation in various training programs organised in FC
• Market the training centre facility to companies in Private and Public sectors
• Identify and promote best practices, incorporating into training plans and materials
• Any other responsibilities that may be assigned from time to time by Line Manager

Compliance:

• Responsible for modelling and acting in accordance with the companies guiding principles
• Ensure adequate compliance to all company policies, internal control processes and approved food processes
• Ensure all Health and Safety standards are delivered and met
• Refresher training is implemented as per company guidelines

Key Performance Indicators

• Achieve Graduate and OMEGA Sign Off target
• Achieve Crown Training targets
• New Field Trainers development and Sign Off
• New Training Programs launched nationwide
• Training Audit % target
• Induction Attendees %
• Training Calendar planned quarterly – Key Training Needs
• ITF Compliance % target

Job Specification
Educational, Professional & Experience Requirements:

• A good Degree in Education, Business or Finance or any relevant field
• HRCI Professional in Human Resources (PHR), Senior HRCI Professional in Human Resources (SPHR) or any other related professional qualification is essential
• Minimum of 2 years’ experience in similar role

Knowledge Requirements:

• Knowledge of technical trainings, online learning modules and technical course materials
• Basic knowledge of administrative task(s) i.e. monitoring costs, setting up systems and equipment
• Demonstrates good communication and research skills
• Demonstrates enthusiasm for lifelong learning
• Working knowledge of Microsoft office suite. i.e Excel, Word and PowerPoint

Decision Expectations:

• Develop training modules to suit or meet the organisation goals
• Develop innovative ideas to meet changing training needs
• Review training needs from a variety of vendors and choose appropriate materials
• Ensure training plans are current, relevant and effective

Working Conditions:

• Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime, if there is workload.
• There may be a need to extend work hours if he/she needs to conduct additional training sessions or participate in various meetings to improve training.
• This role is largely office-based.

Remuneration
N450,000 Monthly.

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Core Responsibilities and Key Result Areas
Training & Development:

• Align and ensure adaptation to Food Concepts’ management style, culture and core values
• Participate in planning and execution of formal and advanced training for operations team
• Conduct store/department visits to review team capabilities and monitor
• Help maintain the highest level of operational excellence in Operations by identifying barriers to service and advising solutions to fix them
• Develop and coordinate induction programs for new staff
• Co-ordinate graduate programs/OMEGA programs
• Monitor and assess the status of learning programs of Graduate Trainees / Omega for areas of improvement
• Design and apply assessment tools to measure training effectiveness
• Track and report on training outcomes
• Provide feedback to training participants and management
• Evaluate and make recommendations on training material and methodology
• Handle logistics for training activities
• Establish and maintain relationships with external training suppliers
• Coordinate off-site training activities for employees
• Manage and maintain in-house training facilities and equipment
• Market and encourage participation in various training programs organised in FC
• Market the training centre facility to companies in Private and Public sectors
• Identify and promote best practices, incorporating into training plans and materials
• Any other responsibilities that may be assigned from time to time by Line Manager

Compliance:

• Responsible for modelling and acting in accordance with the companies guiding principles
• Ensure adequate compliance to all company policies, internal control processes and approved food processes
• Ensure all Health and Safety standards are delivered and met
• Refresher training is implemented as per company guidelines

Key Performance Indicators

• Achieve Graduate and OMEGA Sign Off target
• Achieve Crown Training targets
• New Field Trainers development and Sign Off
• New Training Programs launched nationwide
• Training Audit % target
• Induction Attendees %
• Training Calendar planned quarterly – Key Training Needs
• ITF Compliance % target

Job Specification
Educational, Professional & Experience Requirements:

• A good Degree in Education, Business or Finance or any relevant field
• HRCI Professional in Human Resources (PHR), Senior HRCI Professional in Human Resources (SPHR) or any other related professional qualification is essential
• Minimum of 2 years’ experience in similar role

Knowledge Requirements:

• Knowledge of technical trainings, online learning modules and technical course materials
• Basic knowledge of administrative task(s) i.e. monitoring costs, setting up systems and equipment
• Demonstrates good communication and research skills
• Demonstrates enthusiasm for lifelong learning
• Working knowledge of Microsoft office suite. i.e Excel, Word and PowerPoint

Decision Expectations:

• Develop training modules to suit or meet the organisation goals
• Develop innovative ideas to meet changing training needs
• Review training needs from a variety of vendors and choose appropriate materials
• Ensure training plans are current, relevant and effective

Working Conditions:

• Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime, if there is workload.
• There may be a need to extend work hours if he/she needs to conduct additional training sessions or participate in various meetings to improve training.
• This role is largely office-based.

Remuneration
N450,000 Monthly.

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Core Responsibilities and Key Result Areas
Operations Leadership:

• Responsible for driving store sales in the assigned area
• Undertake sound financial management to ensure stores are profitable and stay within budget
• Ensure compliance with company’s policies and operational guidelines in daily sales activities
• Deal with problems that may arise in the store by providing creative and practical solutions
• Prepare daily report to management detailing sales performance, stock movement, PNL on progress and issues.
• Aid the management in decisions for expansion or acquisition
• Ensure compliance to standards of procedures and food safety
• Manage cost and follow up to resolve maintenance issues

Performance Management:

• Identify training gaps and coordinate staff training (in conjunction with the Training and Development Manager)
• Resolve staff and customer issues
• Ensure the environment is a conducive and happy one for both staff and customers
• Evaluate restaurant/area performance on sales metrics as well as provide clear communication on daily expectations and targets
• Evaluate Individual Development plan with Area Managers
• Provide coaching and support to all restaurant staff to deliver on the set KPIs for store/area

People Management:

• Identify training gaps and coordinate staff training on operational processes to improve capability
• Resolve staff and customer issues
• Ensure the environment is a conducive and happy one for customers
• Ensure quality assurance of work performed by staff
• Perform other duties as assigned by the Regional Operations Manager
• Ensure employee satisfaction at work through implementation and execution of all HR policies within the area

Key Performance Indicators

• Achievement of store sales in assigned areas
• Quality of Customer Service provided to customers
• Timely response in mitigating issues
• Timely delivery of sales performance

Job Specification
Educational, Professional & Experience Requirements:

• A good First Degree in Food and Hospitality, Business Administration or related areas.
• Possession of a Master’s degree in Business Administration or related degree is an added advantage
• Membership of the Hospitality Professional Certification – HORECAB, or any other relevant hospitality certification
• 5-6 years’ experience in a similar role, especially in the QSR/FMCG sector

Knowledge Requirements:

• Knowledge of Financial Management
• Knowledge of Performance management
• Knowledge of applicable legislations, as well as policies and procedures in the food industry
• Demonstrates knowledge in Health and Food Safety
• Broad understanding of the core operations of Fast Moving Goods
• Knowledge of People Management
• Leadership and Managerial abilities
• Very Good Communication Skills
• Strong Problem-Solving Skills
• Action Planning, and Prioritization Skills
• Knowledge of Safety, Quality, and Cost Objectives

Decision Expectations:

• Acts on defined procedures and decisions
• Enforces agreed decisions
• Resolves staff/customer issues
• Drives sales performance in stores
• Plans own work schedule and work schedule of subordinates
• Assigns work to subordinates
• Monitor subordinates’ work performance
• Appraises/evaluates subordinates’ performance

Working Conditions:

• Job role holder typically work over 40 hours per week, Monday to Sunday and may entail putting in some extra hours due to the fast-paced environment (weekends and evening work).
• This role requires frequent travelling from store to store, assisting the operating team, and coaching and mentoring staff.
• The individual in this role is expected to possess a high degree of problem solving and critical thinking ability due to the nature of assigned roles and responsibilities.

Remuneration
N450,000 Monthly.