Head, Supply Chain Operations at SIAO

Core Responsibilities and Key Result Areas
Strategic implementation and management:

• Develop and implement planning, procurement, order fulfilment, logistics strategy and objectives, providing quality and timely service to all clients (i.e. both internal and external)
• Develop, implement and continuously refines demand planning, procurement, supplier management and logistics.
• Constantly review external trends and identifies internal opportunities for continuous improvements.
• Proactively lead and empower the supply chain operations managers to ensure technology utilization operational excellence, collaboration, and continuous improvement
• Collaborates with other departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain.
• Establishes performance metrics for measurement, comparison, or evaluation of factors affecting the supply chain.
• Develops and maintains detailed inventories of materials and supplies located in the company, at sites, and in the production units
• Support the Divisional Managing Director with insightful input in key organizational decisions

Supply and Demand Management:

• Act as a key liaison with clients on procurement, fulfillment, logistics, and freight related issues.
• Oversee and work toward improvement of fulfillment processes and adherence to donor and client general procurement guidelines and policy
• Supervises manufacturing planning, scheduling, quality adherence, processing and materials management.
• Ensures timely stock line review and product development.
• Work closely with manufacturing personnel to improve the efficiency of the internal supply chain network as well as servicing levels of the customers.
• Design, develop and implement fully integrated systems for demand, and supply chain management.
• Review inventories and procedures, suggests improvements to increase efficiency of supply chain and profitability for the company
• Identify and implement best in class supply chain tools and technology suitable to the scope and size of the business including modelling supply constraints and creation of item attributes such as lead times, inventory logic, planning rules, etc.

Sourcing and External Collaboration:

• Source new vendors, while maintaining relationships with new and existing vendors for the best results.
• Monitor commodity markets in order to make informed decisions
• Oversee and work towards improvement of supplier performance.
• Review prospective suppliers and analyses the impact of suppliers on the business
• Optimise third party relationships

Procurement Management:

• Ascertain the inventory levels to ensure appropriate maintenance of the warehouse
• Perform proposal evaluation and attends to purchase order sign offs
• Perform review of the Planning and Procurement processes (where necessary)
• Ensure efficient and cost effective local purchase and importation of all raw, packaging and IP materials in respect of the business in line with the demand sales estimates

Key Performance Indicators

• Achievement of Company Sales, EBITDA, GP, PAT targets
• Achievement of the Supply Chain Division’s budget/targets/objectives
• Achievement of Individual Personal Development Plans

Requirements
Educational, Professional & Experience:

• A good First Degree Supply Chain and Logistics or any Social / Management / Physical Sciences
• Possession of a Post graduate degree in Business Administration or related degree is an added advantage
• Membership of any of CIPS, CILS, CILCS, CISCOM, Lean Six Sigma or any other related professional qualification is required.
• Minimum of 10 years work experience, 8 of which must be in a senior management role in a similar organization (retail or QSR food chain) in a multi-site, structured environment.

Knowledge Requirements:

• Deep understanding of the food/QSR industry
• Knowledge of Applicable Legislation as well as Policies and Procedures
• An understanding of global matters and their impact on the food/ restaurant industry.
• Externally oriented with Supply chain Solutions such as SAP, ORCALE and other Enterprise Management Planning systems
• Sound analytical skills and business knowledge
• Knowledge of planning and forecasting processes.
• Demonstrates expertise in procurement and contract management.
• Knowledge of accounts payable and operational controls
• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
• Knowledge of business and management principles

Decision Expectations:

• Acts on defined procedures and decisions
• Enforces agreed decisions
• Plans own work schedule and work schedule of subordinates
• Assigns work to subordinates
• Monitor subordinates’ work performance
• Appraises/evaluates subordinates’ performance
• Recommends operational, strategic and financial decisions

Working Conditions:

• Job role holder typically works 40 hours per week, Monday to Friday, although this may occasionally involve weekend or evening work.
• This role is largely office-based, although might require travel to meetings held off-site, and with other departments such as Operations and projects.
• The role can be quite demanding due to the high degree of accuracy and precision required.