Job Roles at FoodCourt

Job Summary

• As a Business Development Officer, you will be responsible for identifying growth opportunities, building relationships with new clients, and strengthening the company’s market position.
• You will play a key role in generating leads, securing partnerships, and contributing to the overall revenue goals of the business.

Key Responsibilities

• Identify, research, and pursue new business opportunities across target markets
• Build and maintain strong relationships with prospective and existing clients
• Develop proposals, presentations, and pitch materials for client meetings
• Collaborate with internal teams (marketing, operations, finance) to ensure client needs are met
• Achieve and exceed monthly/quarterly sales targets and KPIs
• Follow up on leads from marketing campaigns, referrals, and cold outreach
• Maintain accurate records of sales activities, pipelines, and client communications using CRM tools
• Provide insights and feedback to improve offerings, pricing, and strategies
• Represent the company at industry events, exhibitions, and networking activities
• Prepare regular reports on performance, trends, and competitor activity

Requirements & Skills

• Bachelor’s degree in Business Administration, Marketing, Economics, or related field
• 1–3 years of experience in sales, business development, or client-facing roles
• Excellent communication, negotiation, and interpersonal skills
• Strong organizational and time management abilities
• Ability to work independently and meet deadlines
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); CRM tools
• Energetic, proactive, and results-driven attitude

Preferred Qualities:

• Familiarity with the Hospitality’s industry
• Previous success in lead conversion or partnership acquisition
• Ability to adapt in a fast-paced, target-driven environment.

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Job Summary

• As a Pastry Chef, you will be responsible for creating a wide variety of baked goods and desserts with a focus on quality, presentation, and consistency.
• You will lead or support the pastry section of the kitchen in preparing items such as cakes, cookies, pastries, tarts, breads, and plated desserts.
• Your role also includes maintaining a clean and organized workspace, managing inventory, and ensuring compliance with food safety standards.

Key Responsibilities

• Prepare and bake a variety of pastries, desserts, cakes, cookies, bread, and other baked goods
• Follow and refine recipes while ensuring high-quality standards in taste, texture, and appearance
• Decorate and present finished items with attention to detail and creativity
• Collaborate with the Head Chef on seasonal specials, custom orders, and dessert menu development
• Monitor and manage pastry inventory, including ordering ingredients and reducing waste
• Ensure the pastry section meets hygiene and food safety standards at all times
• Supervise and train junior pastry staff (if applicable)
• Maintain a clean, safe, and organized workstation
• Operate pastry equipment and ovens safely and efficiently
• Stay updated on industry trends, techniques, and plating styles.

Requirements & Skills

• Interested candidates should possess an FSLC qualification with 2 - 5 years work experience.
• Proven experience as a Pastry Chef or Baker in a commercial kitchen
• Strong knowledge of pastry techniques, baking methods, and dessert presentation
• Creativity and passion for pastry arts
• Familiarity with food safety standards and kitchen hygiene
• Attention to detail and ability to follow recipes precisely
• Ability to multitask and work well under pressure
• Good communication and teamwork skills
• Willingness to work flexible shifts, including early mornings, weekends, and holidays

Preferred Qualifications:

• Diploma or certification in Culinary Arts, Baking, or Pastry
• Experience working in high-volume restaurants, hotels, or pastry shops
• Knowledge of international desserts and contemporary pastry trends.

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Job Summary

• As a Pizza Chef, you will be responsible for preparing high-quality pizzas using both traditional and modern techniques.
• You will oversee all aspects of pizza preparation including dough making, sauce blending, topping selection, baking, and plating.
• You are expected to maintain cleanliness, follow food safety standards, and deliver excellent taste and consistency in every order.

Key Responsibilities

• Prepare pizza dough from scratch daily and ensure consistency in texture and taste
• Prepare sauces, toppings, and ingredients to required standards
• Assemble and cook pizzas according to recipes and customer specifications
• Monitor oven temperatures and baking times to ensure perfectly cooked pizzas
• Maintain cleanliness and organization of pizza station and prep areas
• Follow hygiene and food safety regulations at all times
• Assist with inventory control of pizza-related ingredients and supplies
• Work with the kitchen team to ensure smooth service during peak hours
• Contribute to menu development by suggesting new pizza varieties or seasonal specials
• Maintain high presentation standards in all food served

Requirements & Skills

• Proven experience as a pizza chef or in a similar culinary role
• Ability to prepare and handle dough, sauces, and a variety of toppings
• Familiarity with traditional and modern pizza-making techniques
• Understanding of food safety and hygiene practices
• Strong attention to detail, especially with portioning and presentation
• Ability to work efficiently under pressure in a fast-paced kitchen
• Team spirit and good communication skills
• Willingness to work flexible hours, including weekends and holidays

Preferred Qualifications:

• Culinary school certification or equivalent experience
• Knowledge of various pizza styles

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Job Description

• The Copywriter / Content Creator will be responsible for developing compelling written content that aligns with the brand's voice, tone, and marketing objectives.
• This role supports various digital and offline campaigns, driving engagement and ensuring message consistency across all customer touchpoints.

Job Description
Compelling Content Creation:

• Write clear, engaging, and persuasive copy for a variety of marketing channels, including but not limited to:
• Social media captions
• Website and blog content
• Email marketing campaigns
• Online advertisements
• Landing pages and promotional materials

Brand Voice Adherence:

• Develop and maintain a consistent brand voice and tone across all written communications, ensuring alignment with FoodCourt's brand identity and positioning.

Channel-Specific Messaging:

• Adapt content and messaging to suit platform-specific requirements, audience expectations, and best practices for different marketing channels (e.g., Instagram vs. LinkedIn).

Collaboration & Editing:

• Collaborate with designers, marketers, and other content team members to create cohesive and visually aligned marketing materials.
• Proofread and edit all content for grammar, clarity, tone, and consistency before publication or distribution.

Requirements

• Bachelor’s degree in Communications, Marketing, English, or a related field
• Minimum of 3 years of experience in copywriting, content creation, or digital marketing
• Excellent written and verbal communication skills
• Strong attention to detail and understanding of brand storytelling
• Ability to manage multiple projects and meet deadlines
• Familiarity with SEO, digital content strategy, and performance-driven writing (a plus)

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Job Summary

• As a Relationship Officer, you will be responsible for building and nurturing long-term relationships with clients to ensure satisfaction, retention, and business growth.
• You will serve as the primary point of contact for clients, proactively attending to their needs, resolving concerns, and identifying opportunities for upselling or cross-selling.

Key Responsibilities

• Manage and grow a portfolio of clients to achieve retention and revenue goals
• Serve as a dedicated point of contact for client communication and support
• Identify client needs and propose relevant solutions or services
• Handle client inquiries, concerns, and complaints in a timely and professional manner
• Schedule and conduct regular client check-ins and feedback sessions
• Work closely with internal teams (sales, operations, customer service) to ensure client satisfaction
• Monitor client activity and usage trends, and escalate issues when necessary
• Maintain detailed client records, activity logs, and CRM updates
• Support business development activities by referring new leads or upsell opportunities
• Represent the brand professionally during meetings, presentations, and events

Requirements & Skills

• Bachelor’s Degree in Business Administration, Marketing, Communications, or related field
• 1–3 years of experience in customer service, relationship management, or sales
• Strong interpersonal and communication skills (verbal and written)
• Excellent organizational and problem-solving skills
• Proficiency in Microsoft Office and CRM tools
• Ability to multitask and manage time effectively
• A proactive, people-focused mindset and attention to detail

Preferred Qualities:

• Prior experience in hospitality, and food services
• Ability to work under pressure and meet client-related KPIs

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Position Overview

• The Community Manager is responsible for managing and growing the brand’s online presence across digital platforms.
• This role focuses on social media engagement, content creation, community building, and relationship management to support brand awareness, customer loyalty, and overall engagement goals.

Key Responsibilities

• Social Strategy Execution: Develop and implement social media strategies that drive awareness, engagement, and growth across key platforms.
• Content Creation: Create, schedule, and publish compelling, on-brand content tailored to various audiences across platforms such as Instagram, Facebook, Twitter, and TikTok.
• Online Engagement:
  Monitor social media channels for comments, messages, and brand mentions. Respond to inquiries and feedback in a timely and professional manner.
• Community Building:
  Foster a vibrant and interactive online community by initiating and participating in conversations that reflect the brand’s voice and values.
• Influencer Engagement:
  Identify, engage, and collaborate with influencers, brand advocates, and partners to extend brand reach.
• Performance Monitoring:
  Track and analyze engagement metrics and content performance. Use insights to refine strategies and optimize community impact.
• Trend Awareness:
  Stay up-to-date with current social media trends, platform updates, and industry best practices to keep the brand relevant and engaging.

Requirements

• Bachelor's Degree in Marketing, Communications, Media Studies, or a related field
• 2 – 3 years of experience in community management, social media, or digital marketing
• Strong communication skills – both written and verbal
• Proficiency with major social media platforms and content management tools
• Creative, proactive, and customer-centric mindset
• Basic content creation or design skills (e.g., Canva, CapCut, Adobe tools) – a plus
• Ability to manage multiple platforms and respond to community needs efficiently

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Job Summary

• As a Frontend Intern, you will support the development and maintenance of user-facing features across our web platforms.
• You’ll work closely with experienced developers to build responsive, interactive, and accessible interfaces using modern frontend technologies.
• This is a hands-on learning opportunity for a passionate and motivated individual eager to grow in frontend development.

Key Responsibilities

• Assist in developing and implementing user-facing features using HTML, CSS, and JavaScript frameworks (e.g., React, Vue, or Angular).
• Support UI/UX designers in translating design prototypes into working components.
• Participate in code reviews and team standups.
• Conduct basic testing and debugging of frontend code.
• Collaborate with backend developers and designers to improve usability and performance.
• Stay updated on emerging frontend trends and best practices.
• Provide timely updates and documentation on tasks assigned.

Requirements & Skills

• Candidates should possess relevant qualifications.
• A portfolio, GitHub link, or previous project experience is a plus.
• Basic understanding of HTML5, CSS3, and JavaScript.
• Familiarity with one or more frontend frameworks (React, Vue, Angular is a plus).
• Eagerness to learn and take direction.
• Good problem-solving skills and attention to detail.
• Ability to work well in a team and communicate effectively.
• Knowledge of version control systems (e.g., Git) is an advantage.

Learning Opportunities

• Mentorship from experienced frontend developers.
• Exposure to real-world software development projects.
• Hands-on experience with agile workflows and version control.
• Improved skills in UI/UX design implementation, responsiveness, and performance optimization.