ICT Officer at a Reputable Company

Location: Ozubulu, Jos, Awka, Suleja

Job Summary

The ICT Officer is responsible for maintaining the organization's technology infrastructure, providing technical support, ensuring network security, and supporting all business units with reliable and efficient IT services.

Key Responsibilities

• Install, configure, and maintain computer hardware and software. 
• Manage and monitor network infrastructure and internet connectivity. 
• Provide technical support to users across all departments. 
• Troubleshoot hardware, software, and system-related issues. 
• Ensure data backup and recovery procedures are implemented. 
• Monitor system security and protect company data from unauthorized access. 
• Maintain email systems and user accounts. 
• Support POS systems, inventory software, and accounting applications. 
• Coordinate software upgrades and system maintenance activities. 
• Maintain ICT asset registers and equipment records. 
• Train staff on proper use of technology systems. 
• Prepare periodic ICT performance and maintenance reports. 

Qualifications & Experience

• Bachelor's Degree or HND in Computer Science, Information Technology, Computer Engineering, or related discipline. 
• Minimum of 3 years' relevant ICT support experience. 
• Professional certifications such as CCNA, Microsoft, or CompTIA certifications are an advantage. 

Required Skills & Competencies

• Network administration. 
• Systems troubleshooting. 
• Cybersecurity awareness. 
• Database and system management. 
• Technical support. 
• Problem-solving skills. 
• Excellent communication skills.