Job Opportunities at Rubels and Angels Limited

JOB DESCRIPTION

• Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner.
• Resolve customer complaints by identifying issues, offering solutions, and ensuring satisfaction.
• Maintain accurate records of customer interactions, transactions, and feedback.
• Provide information about products, services, promotions, and company policies.
• Collaborate with other departments to address complex customer needs or escalate issues as necessary.
• Follow up with customers to ensure resolution and gather feedback for service improvement.
• Stay updated on product knowledge and customer service best practices through training and self-learning.

METHOD OF APPLICATION

• Must reside within ago palace or surulere, lagos state.

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JOB DESCRIPTION

• Oversee daily operations of the customer service team to ensure high-quality support and customer satisfaction.
• Develop and implement customer service policies, procedures, and standards.
• Monitor team performance through KPIs and provide coaching, training, and support to improve effectiveness.
• Handle complex customer issues or escalations and ensure timely and effective resolution.
• Analyze customer feedback and service data to identify trends, areas for improvement, and strategic opportunities.
• Collaborate with other departments (e.g., sales, logistics, product) to align customer service goals with company objectives.
• Recruit, train, and evaluate customer service staff, fostering a positive and productive team environment.

REQUIREMENTS

• Must reside within the axis of ago palace or surulere, lagos state.

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JOB DESCRIPTION

• Prepare and cook meals according to recipes, quality standards, and food safety guidelines.
• Ensure all ingredients are fresh, properly stored, and used efficiently to minimize waste.
• Maintain a clean, organized, and sanitary kitchen environment at all times.
• Monitor food stock and assist in inventory control and ordering supplies as needed.
• Coordinate with kitchen staff and servers to ensure timely and accurate food service.
• Adapt dishes to accommodate special dietary needs or customer preferences when required.
• Follow all health and safety regulations, including proper handling of kitchen equipment and hazardous materials.

REQUIREMENTS

• Must reside within ago palace way, lagos state.

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JOB DESCRIPTION

• Create and prepare a variety of pastries, desserts, and baked goods following recipes and presentation standards.
• Develop new dessert recipes and seasonal menu items to delight customers and enhance the bakery’s offerings.
• Ensure high quality and consistency in taste, texture, and appearance of all baked products.
• Manage inventory of baking ingredients and supplies, ordering as needed to maintain stock levels.
• Maintain strict hygiene and safety standards in the kitchen and baking area.
• Train and supervise junior pastry staff and kitchen assistants in baking techniques and presentation.
• Collaborate with kitchen and service teams to coordinate timely preparation and delivery of desserts.

REQUIREMENTS

• Must reside within the axis of ago palace way, lagos state.

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JOB DESCRIPTION

• Receive, inspect, and record incoming stock, ensuring accuracy and quality of delivered goods.
• Organize and maintain inventory in an orderly and accessible manner within the storage area.
• Issue materials, tools, or products to staff based on requisitions or production needs.
• Monitor stock levels regularly and initiate reorders to avoid shortages or overstocking.
• Maintain accurate records of inventory transactions, deliveries, and stock movements.
• Ensure proper storage conditions and implement measures to prevent damage, loss, or theft.
• Conduct regular stock-taking and assist in inventory audits to ensure record accuracy.

REQUIREMENTS

• Must reside within the axis of ago palace, lagos state.

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JOB DESCRIPTION

• Oversee daily operations across departments to ensure efficiency, quality, and productivity.
• Develop and implement operational policies, procedures, and best practices.
• Monitor key performance indicators (KPIs) and analyze data to identify areas for improvement.
• Manage budgets, allocate resources, and ensure cost-effective operations.
• Lead and support cross-functional teams to meet company goals and project deadlines.
• Ensure compliance with industry regulations, health and safety standards, and company policies.
• Communicate with senior management to align operations with strategic business objectives.

REQUIREMENTS

• Must reside within the axis of ago palace way, lagos state.

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JOB DESCRIPTION

• Greet customers warmly and process sales transactions quickly and accurately using the cash register or POS system.
• Handle cash, credit, and debit payments, giving correct change and receipts.
• Maintain a balanced cash drawer and report any discrepancies immediately.
• Assist customers with inquiries, refunds, or exchanges in a friendly and professional manner.
• Keep the checkout area clean, organized, and stocked with necessary supplies.
• Follow company policies on payment procedures and security measures.
• Collaborate with team members to ensure smooth store operations and excellent customer service.

REQUIREMENTS

• Must reside within the axis of ago palace way, lagos state.

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JOB DESCRIPTION

• Prepare and maintain accurate financial records, including ledgers, journals, and bank reconciliations.
• Process invoices, payments, and payroll in a timely manner.
• Prepare financial statements, reports, and summaries for management review.
• Ensure compliance with accounting standards, tax regulations, and company policies.
• Monitor budgets, expenses, and financial transactions to identify discrepancies or irregularities.
• Assist with audits and coordinate with external auditors as needed.
• Use accounting software to record, analyze, and report financial data efficiently.

REQUIREMENTS

• Must reside within the axis of ago palace way, lagos state.

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JOB DESCRIPTION

• Plan, coordinate, and oversee the efficient movement of goods from suppliers to customers.
• Manage warehousing, inventory control, transportation, and distribution processes.
• Develop and implement logistics strategies to optimize cost, speed, and service quality.
• Monitor supply chain performance using KPIs and identify areas for improvement.
• Negotiate contracts with carriers, suppliers, and third-party logistics providers.
• Ensure compliance with local and international shipping regulations and safety standards.
• Lead and supervise logistics staff, providing training and support to ensure operational excellence.

REQUIREMENTS

• Must reside within the axis of ago palace way, lagos state.