Partnerships, Events Catering & Corporate Manager at Bukka Hospitality Limited (Bukka Hut)

Job Responsibilities

• Lead and oversee all acquisition and retention teams across corporate, B2C events, and partnerships functions.
• Provide strategic guidance and operational direction to ensure consistent execution of acquisition and retention strategies.
• Monitor and evaluate the performance of all teams, setting targets, KPIs, and reporting standards.
• Ensure seamless coordination between corporate, B2C events, and partnerships teams with Operations, Catering, and Event support functions.
• Approve and oversee negotiation of contracts, partnership agreements, and event/catering deals to maximize revenue and client satisfaction.
• Review client engagement initiatives, loyalty programs, and service delivery processes to ensure high retention and repeat business.
• Foster a culture of collaboration, innovation, and high performance within the teams.
• Track and report on overall business performance metrics, including acquisition success, retention rates, revenue impact, and ROI.
• Identify growth opportunities across corporate, B2C events, and partnerships functions and recommend strategic initiatives.
• Represent the organization at high-level industry, networking, and corporate events to strengthen brand presence and external relationships.

Job Requirements & Qualifications

• You have at least five to eight years of work experience
• Must have a minimum of Bachelor’s Degree
• Proven experience in managing multi-functional teams across acquisition and retention roles.
• Strong leadership, strategic planning, negotiation, and relationship management skills.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint) for reporting, tracking, and presentations