Data & Business Review Analyst at VMAX Tea & Coffee Ltd

Job Summary

We are hiring a Data & Business Review Analyst in Lagos to manage operational data, build dashboards, prepare weekly reports, conduct performance reviews, analyze root causes, and provide actionable recommendations for business improvement.

Key Responsibilities

• Collect, clean, validate, and organize business data across content, livestream, sales, supply chain, and customer service.
• Build and maintain dashboards for daily and weekly business tracking.
• Prepare weekly reports, review documents, and performance analysis for management.
• Conduct root-cause analysis on business problems such as low conversion, low GMV, stock issues, or complaint increases.
• Track data completeness, accuracy, and reporting timelines.
• Translate business questions into measurable indicators and clear recommendations.
• Work with operations teams to follow up on improvement actions.

Requirements

• Experience in data analysis, business operations analysis, e-commerce analysis, or reporting.
• Strong Excel or Google Sheets skills; SQL, Power BI, Tableau, or Looker Studio is an advantage.
• Able to explain data findings clearly to non-technical stakeholders.
• Strong logical thinking, accuracy, and business sense.
• Comfortable working with daily deadlines and multiple data sources.

Daily KPIs

• Data accuracy rate.
• Indicator completeness.
• Accuracy of root-cause analysis.
• Quality and practicality of optimization recommendations.