Marketing and Sales Personnel at Domeo Resources International (DRI)

Main Function

• The Marketing and Sales Personnel will be responsible for driving sales growth, increasing customer acquisition, and promoting the restaurant products and services through strategic marketing and sales initiatives.
• The role involves identifying sales opportunities, building customer relationships, coordinating promotional activities, and supporting revenue generation efforts.
• The ideal candidate should possess strong communication, negotiation, and customer engagement skills with experience in bakery, food, or hospitality sales.

Role Responsibilitie
Sales and Business Development:

• Identify and pursue new sales opportunities for bakery products and services.
• Build and maintain relationships with corporate clients, walk-in customers, vendors, and partners.
• Promote bakery products to restaurants, supermarkets, events, offices, and retail outlets.
• Achieve assigned sales targets and revenue goals.

Marketing and Promotions:

• Support development and execution of marketing campaigns and promotional activities.
• Coordinate product promotions, sampling campaigns, and customer engagement activities.
• Collaborate with the social media and branding teams to increase product visibility.
• Monitor market trends, customer preferences, and competitor activities.

Customer Relationship Management:

• Ensure excellent customer service and relationship management.
• Handle customer inquiries, complaints, and feedback professionally.
• Follow up on orders, deliveries, and customer satisfaction.
• Maintain strong customer retention and repeat business strategies.

Reporting and Market Analysis:

• Prepare sales reports, customer records, and performance updates.
• Analyze sales trends and recommend strategies for improvement.
• Maintain accurate records of client interactions and transactions.

Collaboration and Coordination:

• Work closely with bakery production and operations teams to ensure timely order fulfillment.
• Support planning for festive promotions, corporate orders, and special events.
• Assist management with market expansion initiatives.

Qualifications and Requirements
Education and Certifications:

• Bachelor’s degree, HND, or OND in Marketing, Business Administration, Mass Communication, or related discipline.
• Professional sales or digital marketing certifications will be an added advantage.

Experience:

• Minimum of 2 years experience in marketing, sales, or business development.
• Must have relevant experience in bakery, restaurant, food production, hospitality, or FMCG sectors.
• Proven ability to meet sales targets and manage customer relationships.

Skills:
Sales and Marketing Skills:

• Strong sales, negotiation, and persuasion skills.
• Good understanding of customer acquisition and marketing strategies.
• Ability to identify and convert business opportunities.

Communication and Customer Service:

• Excellent communication and interpersonal skills.
• Strong customer relationship management abilities.
• Professional appearance and presentation skills.

Organizational and Analytical Skills:

• Ability to manage multiple clients and sales activities effectively.
• Strong reporting and record-keeping skills.

Adaptability and Professionalism:

• Self-motivated and target-driven.
• Ability to work independently and under pressure.