Marketing and Sales Executive at Golden Alpine Hotel and Resort

Responsibilities

• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Manages the hotel online bookings and social media accounts.
• Closely following up on all business leads to clients and responsible for Corporate and Travel Agent Room Sales for the hotel.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibition.
• Conducts daily sales calls and arrange hotel site tour for potential clients.
• Respond to guests inquires on hotel facilities/services (e.g. hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Assist in generating reports, preparing proposals, collecting client’ details, and coordinating with clients & suppliers.
• Assist in managing schedules, filing important documents and communicating relevant information to clients/guests.
• Design, upload, extract and maintain customer databases.
• Respond to complaints from guests.
• Strategize on making the hotel visible and first choice of consideration to all potential guests
• Assist to draft contracts and proposals to corporate bodies.
• Brainstorm on various marketing plans and organize events and promotional activities with other team members and the departmental head in a bit to increase the hotel occupancy rates.
• Should assist in selling guest rooms, catering services and other of our facilities and products.

Requirements

• Candidates should possess a minimum of Bachelor's Degree with a minimum of 3 years work experience.