Jobs at Golden Alpine Hotel and Resort

Job Responsibilities
Financial Control Responsibilities:

• Respond to audits to ensure continual improvement is achieved.
• Review and appraise the soundness, effectiveness, and proper application of accounting and financial controls, compliance procedures and controls and timeliness of documentation generation.
• Audits on par stock on all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
• Review Vendor creation, Customer Creation (Agreements), Credit setting for customers.
• Credit control (Receivables, staff float outstanding).
• Field force expenses management and control.
• Checking of Consumption vs Bill of materials to detect and eliminate any shortages/pilferages.
• Reviewing the Fixed assets register from time to time, physical asset count exercise.
• Supervise the physical Stock positions
• Checking of payroll such as overtime, Leave allowance, incentives etc.
• Evaluating accounting processes audit trail.
• Tax and Regulatory Affairs - Ensure all tax and regulatory filings are made promptly.
• All Other duties as assigned by the Management.

Requirements
Education:

• A University Degree or Diploma in Accounting.
• A minimum of 3 years experience in a hotel environment.
• Experience in Financial Accounting, personnel supervision and problem resolutions is an added advantage.
• Excellent computer system skills.

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Responsibilities

• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Manages the hotel online bookings and social media accounts.
• Closely following up on all business leads to clients and responsible for Corporate and Travel Agent Room Sales for the hotel.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibition.
• Conducts daily sales calls and arrange hotel site tour for potential clients.
• Respond to guests inquires on hotel facilities/services (e.g. hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Assist in generating reports, preparing proposals, collecting client’ details, and coordinating with clients & suppliers.
• Assist in managing schedules, filing important documents and communicating relevant information to clients/guests.
• Design, upload, extract and maintain customer databases.
• Respond to complaints from guests.
• Strategize on making the hotel visible and first choice of consideration to all potential guests
• Assist to draft contracts and proposals to corporate bodies.
• Brainstorm on various marketing plans and organize events and promotional activities with other team members and the departmental head in a bit to increase the hotel occupancy rates.
• Should assist in selling guest rooms, catering services and other of our facilities and products.

Requirements

• Candidates should possess a minimum of Bachelor's Degree with a minimum of 3 years work experience.

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Job Summary

• Functions as the strategic business leader of the hotel’s food and beverage/culinary operation, including Restaurants, Room Service and Banquets/Catering.
• Ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.

Candidate Profile
Education and Experience:

• High School Diploma or First Degree in Food Services Management, Business Administraton or related major; 4 years experience in the Food and Beverage, Culinary, Event Management, or related professional area.

Skills and Knowledge:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
• Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.