Job Vacancies at Sterling Health HMO

Job Description

• Conduct medical assessments of enrollees as required for specific programs or cases.
• Provide expert medical opinions and recommendations.
• Participate in case reviews and multidisciplinary team meetings.

Utilization Review and Management:

• Evaluate the medical necessity and appropriateness of healthcare services requested by enrollees or provided by healthcare providers.
• Apply clinical guidelines and protocols to ensure cost-effective and quality care.
• Communicate with healthcare providers to clarify treatment plans and ensure adherence to guidelines.
• Authorize or pre-authorize medical services according to Sterling Health Insurance policies.
• Assist in the evaluation and credentialing of healthcare providers within our network.
• Serve as a medical liaison between Sterling Health Insurance and healthcare providers.
• Participate in provider meetings and address medical-related inquiries.
• Contribute to the development and review of medical policies, procedures, and clinical guidelines.
• Ensure that policies are evidence-based and aligned with best practices.
• Review complex or high-cost claims to ensure medical necessity and appropriate billing.
• Provide medical expertise to the claims processing team.
• Provide medical training and education to non-medical staff on relevant healthcare topics.
• Develop educational materials for enrollees on health-related issues.

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Job Description

• Develop and execute comprehensive digital marketing strategies aligned with Sterling Health Insurance\'s overall marketing and business objectives.
• Manage and optimize all digital marketing channels, including social media (Facebook, Instagram, Twitter, LinkedIn), search engine optimization (SEO), search engine marketing (SEM/PPC), email marketing, and content marketing.
• Create engaging and relevant digital content, including social media posts, website copy, blog articles, infographics, videos, and email campaigns, tailored to the Nigerian audience and the HMO sector.
• Manage and grow the company\'s social media presence, fostering engagement and building online communities.
• Conduct keyword research and implement SEO strategies to improve organic visibility and drive website traffic.
• Plan and execute paid digital advertising campaigns (e.g., Google Ads, social media ads) to reach target audiences effectively and within budget.
• Develop and manage email marketing campaigns to nurture leads, engage enrollees, and promote relevant content and offers.
• Track, analyze, and report on the performance of digital marketing campaigns using relevant metrics (e.g., website traffic, engagement rates, conversion rates, lead generation).
• Identify trends and insights, and optimize campaigns based on data-driven decisions.
• Stay up-to-date with the latest digital marketing trends, technologies, and best practices, particularly within the healthcare and insurance industries in Nigeria.
• Collaborate with the marketing and sales teams to ensure alignment of digital marketing efforts with overall marketing and sales strategies.
• Manage relationships with external digital marketing agencies and vendors as needed.
• Ensure all digital marketing activities comply with relevant regulations and ethical guidelines.
• Perform other digital marketing and administrative duties as assigned.

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Job Description

• Provide first-line technical support to staff on hardware, software, and network issues.   
• Install, configure, and maintain computer hardware, software, and peripherals.
• Troubleshoot and resolve IT-related problems in a timely and efficient manner.   
• Assist in the management and maintenance of the company\'s network infrastructure (LAN, WAN, Wi-Fi).
• Support the administration of servers, operating systems, and applications.
• Implement and maintain security measures to protect the company\'s data and systems.
• Manage user accounts and access permissions.
• Assist in the setup and maintenance of telecommunication systems.
• Document IT procedures, solutions, and configurations.
• Stay up-to-date with the latest technology trends and best practices.
• Assist in the procurement of IT equipment and software.
• Collaborate with external IT vendors as needed.
• Perform other IT-related duties as assigned.