Lead Conversion & Client Support Officer at Temsta Systems Ltd

What You Will Do

• Respond to business inquiries
• Understand client business needs and challenges
• Explain Temsta services in simple and practical business language
• Follow up with interested leads professionally
• Guide clients through decision-making and service signup
• Maintain organized records of prospects and conversations
• Support prospects until they become paying clients

Important Note About This Role

This is NOT cold calling or aggressive selling.

You will mostly work with:

• Business owners who already showed interest
• Marketing and referral leads
• Website and social media inquiries
• Your role is to educate, guide, and help clients make the right decision.

Who This Role Is Perfect For

• Customer support representatives
• Account managers
• Client relationship officers
• Digital agency or hosting sales staff
• Real estate or service-based sales professionals
• Anyone confident speaking with business owners

Requirements

• Strong spoken and written communication skills
• Confident explaining services to business owners
• Good follow-up and conversation discipline
• Ability to work remotely and stay organized
• Reliable internet and smartphone or laptop
• Previous customer support or sales experience is an advantage

Compensation

• Base salary
• Sales commission on every closed deal
• Performance bonuses for meeting targets
• Growth opportunity into senior client success or sales roles

Work Environment

• Mostly remote work
• Flexible but performance-driven
• Structured sales and communication training provided
• Access to Temsta digital tools and automation support

Who Should NOT Apply

• People uncomfortable speaking with clients
• People who dislike follow-up communication
• People looking for passive or low-responsibility roles