HR and Administrative Officer at Whip Smart Service Providers Limited

Job Summary
 

We are seeking a detail-oriented and proactive HR / Administrative Officer to support daily HR operations and ensure smooth administrative processes. The ideal candidate will play a key role in maintaining accurate employee records, coordinating recruitment activities, and supporting a positive employee experience while ensuring compliance with company policies.

Key Responsibilities

HR Administration

• Maintain accurate and up-to-date employee records and HR databases
• Manage employee documentation including contracts, onboarding forms, and policy acknowledgements
• Prepare HR-related documents such as employment and confirmation letters
• Ensure proper filing and confidentiality of personnel records
• Support HR reporting by compiling employee data and metrics

Recruitment

• Coordinate recruitment activities including job postings and interview scheduling
• Screen applications and assist with candidate shortlisting
• Communicate with candidates and manage interview logistics
• Prepare offer letters and onboarding documentation                                                                                                                                        

Onboarding & Employee Lifecycle

• Facilitate onboarding and orientation for new hires
• Ensure all onboarding documentation is properly completed and filed
• Track probation periods and notify managers of review timelines
• Support exit processes including documentation and clearance                          

HR Operations & Compliance

• Ensure HR policies and procedures are properly implemented
• Monitor attendance, leave records, and HR systems
• Support compliance with labour laws and company policies
• Assist with HR audits and documentation reviews

Employee Engagement & Support

• Assist in organizing employee engagement activities and internal events
• Support internal communication of HR initiatives
• Serve as a point of contact for basic HR-related inquiries
• *Key Performance Indicators (KPIs)*
• Accuracy of employee records and HR documentation
• Timely execution of HR processes
• Efficiency in recruitment coordination and onboarding
• Compliance with HR policies and standards
• Employee satisfaction with HR support

Qualifications & Requirements

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field

Experience

• 3–5 years of experience in HR administration or support roles
• Certifications (Optional)
• CIPM or any relevant HR certification is an added advantage

Skills & Competencies

• Strong organizational and administrative skills
• High attention to detail
• Ability to handle confidential information with integrity
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and HR tools
• Strong time management and multitasking ability
• Ability to work efficiently and with speed