Head of People and Talent at Westfield Consulting

Job Summary

• The Group Head of People & Talent (HRM) is responsible for overseeing the human resources function across the group. This role encompasses seven core areas of responsibility

Responsibilities
Recruitment, Selection & Onboarding:

• Develop and execute recruitment strategies to attract top talent.
• Create job descriptions and specifications based on organizational needs.
• Coordinate and conduct interviews, assessments, and reference checks.
• Oversee onboarding processes, including orientation and integration programs.
• Establish talent pipelines through partnerships with educational institutions and professional networks.

Performance Management:

• Implement performance appraisal systems to regularly assess staff performance.
• Facilitate goal-setting sessions and create personal development plans.
• Provide coaching and feedback to employees and supervisors.
• Develop KPIs and performance metrics that align with organizational objectives.
• Manage underperformance through structured improvement plans.

Statutory Compliance:

• Ensure compliance with all relevant labor laws and regulations.
• Maintain updated knowledge of legal requirements and inform the organization of changes.
• Manage legal risks related to employment and workforce policies.
• Oversee health and safety compliance in collaboration with the operations team.
• Implement procedures for addressing grievances and complaints.

HR Data & Information Systems:

• Maintain accurate employee records and update HR databases regularly.
• Use HR information systems to generate reports on workforce metrics.
• Ensure data security and confidentiality of employee information.
• Monitor attendance, leave management, and other HR processes through digital systems.
• Analyze HR data to inform strategic decisions.

Retention & Separation:

• Develop retention strategies to maintain a motivated workforce.
• Ensure seamless transitions for each position, ensuring the handover process transfers all documents and tools effectively.
• Conduct exit interviews and analyze trends to reduce turnover.
• Manage employee resignations, terminations, and retirements professionally.
• Implement offboarding processes that maintain positive relationships.
• Provide post-exit support and maintain alumni networks where appropriate.

Employee Relations & Conflict Management:

• Foster a culture of teamwork, respect, and collaboration.
• Mediate conflicts promptly and professionally.
• Train staff on conflict resolution techniques and communication skills.
• Support team leaders in fostering positive work environments.

Requirements

• Bachelor’s or Master’s Degree in Human Resources, Business Administration, or related field.
• Minimum of 8 years in HR leadership, preferably in both NGO and corporate settings.
• Strong knowledge of labor laws, compliance, and HR best practices.
• Proven experience in talent acquisition, employee engagement, and performance management.
• Excellent interpersonal, leadership, and conflict resolution skills. • Proficiency in HR management software and data analysis tools.

Performance Indicators:

• Recruitment and retention of high-performing talent.
• Employee satisfaction and engagement levels.
• Compliance with labor regulations and internal HR policies.
• Efficiency of onboarding and retention processes.
• Accuracy and relevance of HR data and reporting.