Head of People and Culture at Michael Stevens Consulting

Job Summary

• As the Head of People and Culture, you’ll be an integral part of the leadership team in shaping our company culture and building an engaged, high-performing workforce.
• This role will drive strategy and execution across all HR functions to support our growth and impact in e-commerce and manufacturing.
• You’ll design and implement people programs, champion our values, and foster an inclusive, collaborative environment where employees thrive.

Responsibilities
People Strategy Development:

• Partner with the leadership team to develop and execute a people strategy aligned with our business goals.
• Identify and implement HR practices that support a scalable, engaged, and diverse workforce.

Talent Acquisition and Retention:

• Lead recruiting strategies to attract, hire, and retain top talent across both e-commerce and manufacturing functions.
• Develop and implement robust talent pipelines and succession plans.

Culture and Employee Experience:

• Cultivate a positive, inclusive workplace culture that reflects our values and mission.
• Lead employee engagement initiatives, including feedback programs and culture-building activities.

Learning and Development:

• Develop and oversee learning programs that support employee growth, leadership development, and skill enhancement.
• Ensure ongoing training for manufacturing teams and professional development for e-commerce functions.

Performance Management:

• Implement and refine performance management systems that support feedback, accountability, and growth.
• Work with managers to foster a high-performance culture with clear goals, regular feedback, and employee recognition.

Compensation and Benefits:

• Evaluate and manage compensation and benefits strategies to ensure competitiveness and alignment with employee needs.
• Conduct market benchmarking and manage equity and performance-based reward systems.

Diversity, Equity, and Inclusion:

• Lead DEI initiatives to ensure a diverse, inclusive, and welcoming workplace.
• Partner with external organizations and networks to bring in diverse talent and perspectives.

HR Operations and Compliance:

• Oversee HR operations, ensuring smooth and compliant processes, including payroll, compliance, and employee relations.
• Implement policies that promote productivity, engagement, and safety across the organization, particularly in manufacturing settings.

Requirements

• Minimum of 6 years in HR with experience across multiple areas e.g., talent acquisition, culture, employee engagement, ideally with experience in both e-commerce and manufacturing settings.
• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Certifications in CIPM and others.

Skills and Competencies:

• Ability to use People Hum and other HR software.
• Proven ability to build and execute strategic people plans that align with business objectives.
• Strong understanding of HR functions and compliance requirements, especially in diverse work environments.
• Excellent communication, interpersonal, and leadership skills with a track record of influencing and collaborating across teams.
• Ability to manage multiple priorities, be adaptable, and act with integrity and confidentiality.
• Strong understanding of HR practice, functions labour law, work place safety standards and compliance requirements, especially in diverse work environments.
• Excellent communication, interpersonal, and leadership skills with a track record of influencing and collaborating across teams.
• Ability to manage multiple priorities, be adaptable, and act with integrity and confidentiality.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficient in Microsoft Office and HRIS software; experience with e-commerce or manufacturing systems is a plus.
• A proactive and approachable attitude, with a passion for building positive relationships with employees.
• Strong problem-solving skills and the ability to handle sensitive situations with discretion.
• Commitment to continuous improvement and promoting a diverse and inclusive workplace.