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  • Posted: Feb 22, 2022
    Deadline: Feb 28, 2022
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  • The JOJ Memorial Foundation (JOJ-MF) was formed as a collaborative effort in loving memory of Mr. J.O.J. Onyeaghala who died in 1989, representing a variety of goodwill support, in Obohia Ahiazu Mbaise Imo State Nigeria. The purpose of JOJ-MF is to provide some level of succor to our indigent community and environs through provision of Basic health and me...
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    Front desk/Patient Liaison Officer

    Remuneration: Attractive and Competitive.
    JOJ Memorial Medical Centre (JOJ-MMC) a newly built hospital located at Ahiazu Mbaise Imo State is seeking to recruit a professional, and reliable front desk /Patient Liaison with a positive attitude to join our team. They person will provide the first impression and interface of our Centre both over the phone and in person to our patients and visitors.
    Responsibilities:

    • Registers patients and schedules appointments.
    • Answers all incoming phone calls and inquiries from patients, visitors, and others related to all aspects of Mercy Memorial Health services.
    • Processes billing and payments for services.
    • Establishes and maintains patient records with complete patient information.
    • Addresses patients grievances and/or complaints.
    • Performs other duties as assigned.

    Qualifications:

    • Diploma or Bachelor’s degree preferable
    • Experience in a customer service role.
    • Knowledge of medical terminology

    REQUIREMENTS:

    • Computer literate.
    • He / She must demonstrate the highest level of communication skills and professional etiquette in interacting with patients.
    • Have a passion for patient-centered care.

    NEXT STEPS: Received applications will be reviewed to ensure that qualifications are met. The Hiring manager will contact applicants by phone and email for interview. Selected applicants will receive a final notification by email.

    Method of Application

    METHOD OF APPLICATION: Interested and qualified candidates should send their CV, Copies Degree certificates, Registration/License certificates and/or other relevant documents to: jojmfoundation@gmail.com or info@joj-mf.org

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