Field Training Associate at Food Concepts Plc

Job Purpose

• To provide training and educational support to new and existing employees. Ultimately, the role involves supporting the HR team to prepare, monitor, evaluate and document training activities in the company.

Responsibilities

Core Responsibilities and Key Result Areas:

Training & Development:

• Align training programs to Food Concepts' training objectives and short, medium- and long-term goals
• Align and ensure adaptation to Food Concepts' management style, culture and core values
• Use various techniques to heighten the level of training performance
• Assess and recognize training needs for new and existing staff
• Develop and coordinate induction programs for new staff
• Co-ordinate graduate programs/OMEGA programs
• Ensure availability of trained and certified employees in assigned stores
• Support assigned store to achieve Operational excellence
• Design and apply assessment tools to measure training effectiveness
• Track and report on training outcomes
• Provide feedback to training participants and management
• Evaluate and make recommendations on training material and methodology
• Establish and maintain relationships with external training suppliers
• Manage and maintain in-house training facilities and equipment
• Ensure all Health and Safety standards are delivered and met
• Drive and encourage participation in various training programs
• Drive operational excellence in assigned stores
• Any other responsibilities that may be assigned from time to time by the Line Manager

Compliance:

• Responsible for modeling and acting in accordance with the company's guiding principles
• Ensure adequate compliance to all company policies, internal control processes and approved processes

Key Performance Indicators:

• Achieve the target of signed-off Omega/ Graduate Trainees
• Achieve a number of signed-off Skills Trainers in assigned stores
• Achieve the crown coverage target in assigned stores
• Training Audit vs % target in assigned stores
• Achieve the number of training stores vs the number of assigned stores

Knowledge Requirements:

• Knowledge of technical trainings, online learning modules and technical course materials
• Basic knowledge of administrative task i.e. monitoring costs, setting up systems and equipment
• Demonstrates good communication and research skills
• Demonstrates enthusiasm for lifelong learning
• Working knowledge of the Microsoft Office suite. ie Excel, Word and PowerPoint

Requirements

• A good first degree in Education, Business or Finance or any relevant field
• Training-related certification is essential
• Minimum of 2 years' experience in a similar role.