Customer Service / Home Economist Manager at Teclab

Role Expectations

• The successful candidate amongst others will organize daily cooking classes, cater for many events, building brand awareness, celebrating Company milestones and engaging the community. Standardization of Master Chef and Product Cooking Presentations for cohesive menus that identify appliance performance, improves time management, cost efficiency, and improves organization skills. Specific functions include:

Customer Service and Administrative Functions:

• Collaboration with and Support of external chefs / partners for specific events
• Customer Service Helpdesk
• SOS website, blog, recipes, tricks & tips etc
• Administration of the Event Back office
• Recipe development for web site and cooking events
• Customer advisory service
• Development and conduction of cook schools, events

Consultation & Kitchen Studios:

• Appliance demonstrations
• Cooking demonstrations for prospect customers
• Private demonstrations at home
• Cooking tips for customers
• Hints and tips for employees
• Company Appliance owners courses
• Active cooking

Test Kitchens:

• Tests on new range of appliances
• Development of course concepts
• Conception of new recipes
• Cooking for VIP guests / Cooking for dealers and our management

Qualifications

• A degree in Catering and Hotel Management or Food Science and Technology.
• A master's degree would be and added advantage

Experience:

• Relevant Experience in similar organizations and at least 7 years track record

Role Target:

• This role has been set to utilize our galleries in the most effective ways to increase exposure & our return on investment!