Job Openings at Legitilate Nigeria

Responsibilities

• Schedule client appointment via email, phone calls, and SMS.
• Attract potential customers by answering product and service questions.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Promptly Respond to inquiries.
• Exhibit excellent product knowledge by providing answers to client questions.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Ensure customer satisfaction and provide professional customer support.
• Liase with case management team to ensure efficient service delivery and customer satisfaction.

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Full-time

• Manage large amounts of incoming calls.
• Generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints; provide appropriate solutions and alternatives within the time limits.
• Follow up to ensure resolution, Etc.

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Job Responsibilities

• Customer acquisition through sale of company’s products and services.
• Ensure consistent high quality service delivery.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Participate in market storms, community fairs and cluster marketing events e.g. NYSC, Trade Fairs.
• Generate sales leads for Team.

Requirements

• Candidates should possess relevant qualifications

Salary

• Monthly Salary + Commission + Other Benefits

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Job Description

• Oversees all company social media accounts management.
• Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
• Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals.
• Manages social media team members, including copywriters and other content creators, by overseeing their work and offering guidance or direction.
• Audits and analyze social media presences, including digital advertising costs and returns
• Deploy systems to track, gather and analyze social media visitor data to determine efficacy and campaign outcome.
• Works with all stakeholders to develop social media strategy.
• Monitor and develops reports on competitor activity within the social media market space.