Case Liaison Executive at Legitilate Nigeria

Responsibilities

• Schedule client appointment via email, phone calls, and SMS.
• Attract potential customers by answering product and service questions.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Promptly Respond to inquiries.
• Exhibit excellent product knowledge by providing answers to client questions.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Ensure customer satisfaction and provide professional customer support.
• Liase with case management team to ensure efficient service delivery and customer satisfaction.