• Several Career Opportunities at HiiT Plc

  • Posted on: 9 June, 2015 Deadline: 16 June, 2015
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  • HiiT Plc - We are the leading premium provider of World-Class Information Technology Training/Education, Software Development and Services, e-Learning Development and Implementation. An authorized partner of major IT Vendors, it has consistently won the Best IT Training Company and Brand of the Year for 2009, 2010, 2012 and 2014.

    We are recruiting to fill the position of:

    Customer Relations Officers

     

    Preambles
    Adplus360 is a revolutionary Service designed and developed by Adplus360 Software Co. Ltd. It is an online portal that allows Advertisers, Advert Independent Sales Consultants (aka Adplus Adpreneurs) and Self-Service Users (SSU) to book Adverts and Public Notices in the Media (Print, Radio, TV and Outdoor) via the internet with the Media Houses prepaid.

    A. Role Summary.
    The role summary of this position is to ensure satisfactory customer service experience for our customers at all times, irrespective of the mode and medium of customer engagement.

    B. Key Responsibilities:
    1. Provide customer service support for Adplus360 as guided by the CRM.
    2. Resolve all customer enquiries and complaints in a business-like manner.

    C. Skills and Competencies
    1. Must possess good customer relationship management skills.
    2. Must be ICT savvy, in particular, must have proven size Social/New Media assets.
    3. Must demonstrate average Emotional Intelligence (EI).

    D. Qualification and Experience
    1. Bachelor degree in a relevant field.
    2. Minimum of 2 years in Customer Service environment with proven ability to deliver.
    3. Must be ICT savvy, and in particular, have proven and sizeable Social Media assets.

    E. COMPENSATION
    1. Very attractive Package.
    2. Performance Incentives are available.

    go to method of application »

    Customer Relations Manager

     

    Preambles
    Adplus360 is a revolutionary Service designed and developed by Adplus360 Software Co. Ltd. It is an online portal that allows Advertisers, Advert Independent Sales Consultants (aka Adplus Adpreneurs) and Self-Service Users (SSU) to book Adverts and Public Notices in the Media (Print, Radio, TV and Outdoor) via the internet with the Media Houses prepaid.

    A. Role Summary.
    The role summary of this position is to ensure satisfactory customer service experience for our customers at all times, irrespective of the mode and medium of customer engagement.

    B. Key Responsibilities:
    1. Direct and coordinate customer service activities of the Adplus360.
    2. Plan, direct and coordinate activities of Call Centre Consultants, Customer Care Officers and Customer Service Representatives.
    3. Liaise with Head of relevant subsystems of the company to ensure proper coordination of response to customer complaints.

    C. Skills and Competencies
    1. Must possess great relationship and marketing management skills.
    2. Must be ICT savvy, in particular, must have proven size Social/New Media assets.
    3. Must demonstrate high Emotional Intelligence (EI).
    4. Proven business management capabilities (including Leadership, assertiveness, integrity, human capital, and communication skills.

    D. Qualification and Experience
    1. Bachelor degree in a relevant field.
    2. Minimum of 5 years in Customer Service environment with proven ability to deliver.
    3. Must be ICT savvy, and in particular, have proven and sizeable Social Media assets.
    4. Proven managerial skills.

    E. COMPENSATION
    1. Very attractive Package.
    2. Performance Incentives are available.

    go to method of application »

    UI/UX Designers

     

    The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

    Responsibilities

    • Collaborate with product management and developers to define and implement innovative solutions for the product direction, visuals and experience.
    • Execute all visual design stages from concept to final hand-off to developers.
    • Work with Marketing Team to designs for Flyers, Billboards, Web Pages or other medium.
    • Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
    • Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas.
    • Establish and promote design guidelines, best practices and standards across board.

    Requirements

    • Demonstrable UI design skills with a strong portfolio
    • Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
    • Proficiency in Photoshop, Illustrator, Fireworks, or other visual design and wire-framing tools
    • Proficiency in HTML, CSS, and JavaScript for rapid prototyping.
    • Proficiency in creating responsive web sites that work on various devices such as Mobile, Tablets and Desktop.
    • Excellent visual design skills with sensitivity to user-system interaction.
    • Ability to present your designs and sell your solutions to various stakeholders.
    • Ability to solve problems creatively and effectively.
    • Up-to-date with the latest UI trends, techniques, and technologies.

    go to method of application »

    Java Programmers/Developers

     

    You will be part of a talented software team. You will be responsible for Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

    Responsibilities

    • Contribute in all phases of the development lifecycle.
    • Write well designed, testable, efficient code.
    • Ensure designs are in compliance with specifications.
    • Prepare and produce releases of software components.
    • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

    Requirements

    • Hands on experience in designing and developing applications using Java EE platforms
    • Object Oriented analysis and design using common design patterns.
    • Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
    • Experience using GIT.
    • Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
    • Experience with Junit.

    go to method of application »

    Call Centre Manager/Officers/Consultants

     

    go to method of application »

    Independent Sales Consultants (Freelance)

     

    Preambles
    Adplus360 is a revolutionary Service designed and developed by Adplus360 Software Co. Ltd. It is an online portal that allows Advertisers, Advert Independent Sales Consultants (aka Adplus Adpreneurs) and Self-Service Users (SSU) to book Adverts and Public Notices in the Media (Print, Radio, TV and Outdoor) via the internet with the Media Houses prepaid.

    Reporting to: Self (i.e., Own Boss), but supported by our Business Development Manager, AA Relations

    A. Summary of Role-
    As an AA your core responsibility is to solicits for Adverts and Public Notices; such as Announcements, Congratulatory Messages, Birthdays, Obituaries, Change of Name; from individuals, companies, organisations, government, etc. and place them in the Newspapers and Magazines directly via the Internet using the Adplus Portal, while you earn as reward generous commissions and other incentives that are paid via e-payment to your account within 7 days of acceptance of the placement by the Media House..

    B. Qualifications and Experience
    1. Minimum of first degree in any discipline.
    2. No experience required.
    3. At least 21 years.

    C. COMPENSATION
    Generous Commission, from 20%.
    Other Performance Incentives are also available.

    go to method of application »

    Business Development Officers

     

    Preambles
    Adplus360 is a revolutionary Service designed and developed by Adplus360 Software Co. Ltd. It is an online Portal that allows Advertisers, Advert Independent Sales Consultants (aka Adplus Adpreneurs) and Self-Service Users (SSU) to book Adverts and Public Notices in the Media (Print, Radio, TV and Outdoor) via the internet with the Media Houses prepaid.

    A. Role Summary
    Develop assigned segment of the Adplus360 market in the execution of the Marketing Plan of Adplus360 Business Plan.

    B. KEY RESPONSIBILTIES AND ACCOUNTABILITIES
    1. Develop assigned market segment for Adplus360.
    2. Work with direct report to entrench the Adplus360’s Vision and Strategic positioning.
    3. Any other responsibilities assigned by relevant superior authority.

    C. SKILLS & COMPETENCIES
    1. Must possess good relationship and marketing skills.
    2. Must be ICT savvy, in particular, must have proven size Social/New Media assets.
    3. Must demonstrate good Emotional Intelligence (EI).

    D. Qualifications and Experience
    1. Minimum of first degree in any discipline.
    2. Proven track record of performance in Marketing/Advert Sales in the Media Industry, with at least 2 years’ experience.
    3. Must not be older than 32 years.

    E. COMPENSATION
    1. Very attractive.
    2. Performance Incentives are available.

    go to method of application »

    Business Development Managers

     

    Preambles
    Adplus360 is a revolutionary Service designed and developed by Adplus360 Software Co. Ltd. It is an online portal that allows Advertisers, Advert Independent Sales Consultants (aka Adplus Adpreneurs) and Self-Service Users (SSU) to book Adverts and Public Notices in the Media (Print, Radio, TV and Outdoor) via the internet with the Media Houses prepaid.

    A. Role Summary
    Provide management and leadership to a sizeable team of Adplus360 Independent Sales Consultants in the execution of the Marketing Plan of Adplus360 Business Plan.

    B. KEY RESPONSIBILTIES AND ACCOUNTABILITIES
    1. Develop and manage strategies to acquire and activate Independent Sales Consultants in accordance with Adplus360 Business Plan.
    2. Liaise with the Training Team, to manage the training of the Independent Sales Consultants.
    3. Support, Monitor and Supervise the performance of the Independent Sales Consultants.
    4. Work with the GM, Business Development to entrench the Adplus360’s Vision and Strategic positioning.
    5. Any other responsibilities assigned by the Management.

    C. SKILLS & COMPETENCIES
    1. Must possess great relationship and marketing management skills.
    2. Must be ICT savvy, in particular, must have proven size Social/New Media assets.
    3. Must demonstrate high Emotional Intelligence (EI).
    4. Proven business management capabilities (including Leadership, assertiveness, integrity, human capital, and communication skills.
    5. Ability to deliver within tight timeframes and cope well with pressure.

    D. Qualifications and Experience
    1. Minimum of first degree in any discipline.
    2. Proven track record of performance in Marketing/Advert Sales in the Media Industry, with at least 5 years’ experience.
    3. Must not be older than 40 years.

    E. COMPENSATION
    1. Very attractive Package.
    2. Performance Incentives are available.

    go to method of application »

    Marketing Manager

     

    A. Role Summary of Position
    This position reports to the CEO with the primary role of planning and developing the marketing strategy for the company’s flagship software product.

    B. Key Accountabilities:
    1. Estimate market demand for the Product, identifies potential customers and stay glued with related business development opportunities in the market.
    2. Develop pricing & packaging strategies, and oversee product commercialization & development.
    3. Provide in-depth market, industry and competitive analysis and positioning.

    C. Skills and Competencies
    1. Proven Product development, Product launch and event management track records.
    2. Proven Online Marketing & ICT Proficiency skills.

    D. Qualifications and Experience
    1. A first degree in Marketing or any social science discipline.
    2. Must have at least 2 years of proven Online Marketing experience.
    3. At least 5 years proven experience in an IMC/Brand Consultancy/Advertising.
    4. Minimum of 8 years post-NYSC experience in marketing & marketing strategy responsibilities, with at least 4 years at senior level.

    go to method of application »

    Head, Human Capital Management

     

    A. Summary of Role
    Head, Human Capital Management (HHCM) is responsible for transactional, tactical and strategic human capital management of the organization, and he/she is responsible to the CEO, and Board of Directors.

    B. Key Accountabilities
    1. Contribute to the development of corporate strategy and lead in the development and execution of HR strategy.
    2. Establish, control and monitor HRM policies to maximize manpower productivity.
    3. Direct the establishment of an effective Learning & Developing Management System, Performance Management System and Manpower Development and Training and HR Admin/Employee Welfare.
    4. Define and maintain a competitive and performance based compensation system to support the corporation strategy.
    5. Direct research into new concepts that could increase HRM operating efficiency.
    6. Direct oversight functions on succession planning.
    7. Monitor administration of payroll and authorize all data entry into the payroll system.
    8. Establish employee welfare and benefits, framework and processes (loan, leave and pensions).
    9. Provide counseling and guidance on HRM matters

    C. Skills and Competencies
    1. Ability to deliver within tight timeframes, cope well with pressure and solve complex organizational problems.
    2. Proven business management capabilities (including leadership assertiveness, integrity, personnel/team development, influencing skills, communication, etc)
    3. ICT Industry business exposure
    4. The person must be passionate about achieving great business results, and must demonstrate high Emotional Intelligence (EI) as well as strong analytical skills.

    D. Qualifications and Experience
    1. A first degree in Human Resources Management or a related discipline from a reputable university
    2. A related second degree or professional qualification will be an added advantage (e.g. CIPM, NIPR)
    3. Minimum of 10 years post NYSC experience in business administration and human resources management in a corporate organization, with at least 4 years at senior level.

    Method of Application

    Interested and suitably qualified candidates should click on preferred job titles to apply online.

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