Jobs at DP World

Job Function

• This role primarily involves overseeing daily HR administrative activities, serving as the initial point of contact for employees and external stakeholders concerning compensation and benefits, managing employee data and records using the company’s HRIS, and handling various administrative tasks.

Key Performance Areas

• Responsible for collecting, collating new hire documentation and information for payroll purposes.
• Responsible for the verification and calculation of overtime based on the appropriate standard.
• Prepare and issue out approved surcharge memos to employees and maintain an updated surcharge data.
• Liaise with payroll administrator for accurate and comprehensive payroll inputs and data.
• Prepare monthly expatriate quotas returns and submit to the immigration office as and when due.
• Responsible for all activities relating to CERPAC, green cards and all necessary compliance.
• Investigate employee relations issues and work to ensure human resources-related decisions are consistent and fair in line with organisational policies.
• Maintain an updated employee record on MPC or any other organisational HRIS with regular update on new hires onboarding, promotion, demotion, transfers, and terminations, org. chart etc.
• Liaise with pension fund administrators on new account registrations for employees.
• Respond and resolve all staff request on payroll related issues.
• Preparation of contract staff salaries.
• Preparation of monthly outsource and temporary staff data.
• Any other duties that may be assigned from time to time.

Qualifications Required

• Bachelors / HND in any relevant discipline.

Experience and Skills Required

• 3 - 5 years of experience in HR administration or a related field would be beneficial.
• Experience in compensation and benefits.
• Experience in data management.
• Accurate record-keeping.

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Job Function

• Responsible functionally to the Customer Service Manager, controlling the flow of goods including receipt, storage, issues, and other inventory management functions and keeping accurate accounting and records of stock items.

Key Performance Areas

• Performs warehousing and storekeeping tasks to include, receiving, identifying, handling, storing, and issuing clients’ stock.
• Post stock receipts and issues into the respective stock physical binders of each client immediately after any transaction.
• Maintain compliance with operating procedures in terms of Good Warehousing Practice (GWP) and adherence to SOP/ SLA agreed with clients.
• Determine appropriate storage locations, placement of stocks, warehouse arrangement to maximise space utilization in the warehouse.
• Unpack and assemble incoming items and check for condition, quantity, and type against shipping documents, fix stock identification tags where applicable.
• Issue warehouse stocks to fill requisitions as required.
• Take physical inventory checks on a regular basis and resolve inventory discrepancies promptly.
• Escalate to CSM all observed discrepancies within 24 hours.
• Provide accurate records of physical stocks in warehouse whenever required.
• Manage all warehousing process in line with clients SOPs/SLAs.
• Maintain Good Warehousing Practices (GWP).
• Monitor the safety, security and cleanliness of the warehouse and report accordingly.
• Ensure the protection of the company’s assets against careless handling and fraudulent practices.
• Supervise operators of material handling equipment (forklifts) used in receipt, storage, and shipment of goods within warehouse areas.
• Shall promote a culture of safety and align with MDS HSEQ policy and guidelines.
• Participation in TQS and HSE meetings and carrying out agreed action points.

Qualifications Required

• Graduate degree / HND in Natural / Social Sciences or any other disciplines.

Experience and Skills Required:

• 1-2 years post qualification experience in warehousing, inventory management, store keeping or customer service.
• WMS experience.
• Inventory management experience.
• Process or workflow management.
• Proficient in MS Office.

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Job Function

• This role involves providing crucial support in the day-to-day HR operations. The primary responsibilities include promptly addressing and resolving employee inquiries, queries, and requests within the realm of HR.

Key Performance Areas

• Responsible for drafting all employment contracts, exit letters including acceptance of resignation, termination/dismissal and job abandonment, disciplinary memo, letters of introduction, acting appointment and transfer letters.
• Execute timely enrolment and deactivation of employees on HMO.
• Reconcile all invoices and schedules and process for payment.
• Managing PREEM medical test for potential hires with specialization in HMO issue resolution.
• Update staff, leavers, and joiners list regularly.
• Support the onboarding of new hires and provide support with ensuring new hires’ documentations are complete.
• Process clearance and prepare exit letters for exiting employees.
• Liaise with vendors to carry out background checks for employees.
• To Provide daily operational support on all HR matters.

Qualifications Required

• BSc / BA in relevant field of study.
• CIPM, SHRM, SPHR or CIPD will be an added advantage.

Experience and Skills Required:

• 1 to 3 years of experience in an HR support or related administrative position.
• Competence in Excel is compulsory.
• HR generalist experience.
• Experience in effectively managing employee data.
• Knowledge of laws and regulations.

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Job Function:

• To develop and execute business growth strategies through market analysis, intelligence gathering and profiling towards the acquisition of new strategic warehouse clients and maximize sales opportunities for business growth and profitability in accordance with the Business Unit goals and objectives.

Key Performance Areas
Financial:

• Conducting Cost modelling for commercial proposals.
• Supporting the development of business cases for growth opportunities.
• Delivering on BU FY revenue targets Through-The-Till from Sales conversions.

Profitability

• Driving utilisation of MDS assets
• Revision of client billing methodology where applicable to drive the achievement of BU profitability targets.
• Collaborating with other departments to determine the most efficient and cost-effective rate to deliver on BU profitability targets.

Risk & Stakeholder Management:

• Supporting the identification and management of commercial risks pre, during and post service engagement prior to contract execution.
• Supporting the coordination and establishment of client and external stakeholder relationships to drive Sales.
• Supporting the identification and update of client related commercial risks for the BU.

Business Development, Sales & Solutioning:

• Supporting leadership of the BU Warehousing Business Development & Sales and KAM teams.
• Managing response to tenders (RFIs, RFPs, RFQs).
• Driving engagements with internal stakeholders throughout the sales cycle.
• Supporting the development of single and multi-capability supply chain solutions to meet clients’ needs.
• Supporting the Preparation & Presentation of commercial proposals.
• Supporting Negotiation of commercial proposals.
• Managing Contract Administration and Development.
• Managing the onboarding of new clients and new businesses to support revenue growth.
• Supporting development of the commercial strategy for the BU.
• Supporting Cross Selling & Upselling activities.
• Attending conferences, seminars, workshops, and industry / professional functions for networking, enhancing business and market intelligence, gathering industry intelligence and to source for new business prospects.

Compliance:

• Responsible for tracking and ensuring adherence to Conditions Precedent - Contracts vs Execution.
• Responsible for commercial department Warehousing Project Management & Transition Planning - pre 'go-live’.
• Managing commercial department adherence to ISO policy, standards, and Internal Audit requirements.
• Responsible for compilation, reporting and monitoring of commercial department Competency Matrix, Contractual Validity (Warehousing), and Digital Developments.

Qualifications Required

• A Bachelor’s degree or Higher Diploma in any management course.

Experience and Skills Required:

• Minimum of 5 years post-graduate experience.
• Supply Chain management
• Business Development
• Business intelligence
• Market analysis
• Customer intelligence
• Market research
• Cost and financial management
• General business management.