Jobs at MEBS Global Nigeria

Job Description

• The MEAL Advisor is a key member of the Total Quality Management department that is saddled with the procurement of goods and services on the 4PL projects.
• The MEAL Advisor will Provide the design and implementation of the project’s monitoring and evaluation framework, and information system to track implementation progress, performance against targets, project outcomes and impacts.
• Establish and utilise platforms for timely data review and use and develop a culture of data use to guide implementation targeting. Methodically examine the effectiveness and results of projects, making sure that ethical and transparent procedures are followed. This includes resolving stakeholder issues, learning from assessments, and making sure that these lessons are applied to new projects.
• The MEAL Advisor reports directly to the Senior Manager, Total Quality Management but will work collaboratively with other departments, foremost among which is the Supply Chain Operations department, Liaison Advisor, Procurement and the MIS/IT departments of the project.

Specific Responsibilities
Strategic Quality Management:

• Lead the development and maintenance of digital data collection tools and ensure reporting of relevant activity indicators on digital dashboards to the project’s stakeholders.
• Create an environment across project intervention states/zones and activities that encourages timely data inputs into the central data system and usage of data for decision-making at the zonal, state and national levels.
• Implement a project Collaborating, Learning, and Adapting (CLA) approach that will integrate outputs from analysis of routinely collected data; lessons learned and best practices.
• Develop and implement a strategy to enhance data use across the pharmaceutical and supply chain systems that combines increasing awareness and understanding of data among stakeholders.
• Provide technical support to technical teams and project counterparts in state-of-the-art data use, creation of data-rich presentations and project reports.
• Lead the tracking and updates of all 3PLs-related incidents on the project’s incident management tool and liaise with the supply chain operations and risk team in ensuring incident management underlays 3PL performance and contract management.
• Any other tasks assigned by the Senior Manager, TQM.

Performance Monitoring / Analysis and Risk Assessment:

• Compile and trend key performance indicators (KPIs) and metrics related to quality performance to drive continuous improvement across all stakeholders.
• Analysing data to identify trends, patterns, and anomalies will enable data-driven decision-making by Senior Management team.
• Perform on-site supplier visits for root cause analysis and verification of corrective actions of supplier quality issues.

Training and Development:

• Track training programs and workshops to equip staff with the knowledge, skills, and tools necessary to uphold quality standards and contribute to quality improvement initiatives will be a priority for the Senior Manager for Total Quality Management.
• Follow up with planned trainings, workshops and ensure training records and associated documentation are maintained via individual training folders and kept audit ready.

Issue Resolution and Communication:

• Provide quality-related data and trends for the Senior Manager, Total Quality Management to ensure clear and transparent communication with internal and external stakeholders.
• Promptly addressing quality-related inquiries, escalations, and issues will be vital to managing expectations, addressing concerns, and maintaining trust in the organization's ability to deliver quality services.

Continuous Improvement:

• Lead analysis of routinely collected data to assess progress, identify areas of improvement and support the project’s continuous process improvement initiatives through structured performance review meetings with the internal departments.
• Continuously tracking the progress of projects against agreed Key Performance Indicators to enhance the quality and effectiveness of logistics operations for the Malaria Component of the Global Fund Grant Cycle 7 in Nigeria will be a primary objective.
• Document, structure and develop knowledge experience, produce learning materials that will be archived for internal use within the context of the contract in Nigeria and subsequently for implementation of the 4PL strategy for other funders (USAID, Global Fund, etc.) in Nigeria and other countries.

Qualifications

• Advanced Degree in Public Health, Public Administration, Social Sciences or related discipline required.
• At least seven years of experience in monitoring and evaluation of public health programs.
• Demonstrated experience working with development agencies and organizations, government officials, civil society leaders, community leaders, project beneficiaries and project staff.
• Demonstrated technical skills in monitoring and evaluation of public health programs including the development of M&E tools, data collection, and analysis.
• Experience working with donor-funded M&E systems highly preferred.
• Demonstrated supervisory, collaboration, and team building skills.
• Strong interpersonal, writing, and oral presentation skills in English required.
• Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and other data visibility applications such as Power BI or Tableau
• Demonstrated ability to work effectively both independently and as a team member.

Interpersonal Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity.

Language:

• Fluency in English (speaking, reading, and writing).

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Job Description

• The Procurement Advisor is a key member of the procurement department that is saddled with the procurement of goods and services on the 4PL projects.
• The procurement Advisor will support the end-to-end procurement process from identification of procurement need to contracting and contract management. Additionally, the position involves managing the issuance of Expression of Interest (EOI) documents to potential suppliers, evaluating responses, shortlisting qualified suppliers, and developing Request for Quotation (RFQ) or Request for Proposal (RFP) documents, managing the RFQ and RFP processes, analyzing responses, negotiating terms and prices, and supporting the finalization of contracts. The role also supports the expediting of procurement orders, resolving supplier issues, conducting market research, evaluating emergency procurement requests, and collaborating with cross-functional teams in developing Service Level Agreement and co-managing the contracts.
• The Procurement Advisor reports directly to and under the supervision and guidance of the Senior Manager, Procurement but will work collaboratively (under the guidance of and as approved by the Senior Manager, Procurement) with other departments, foremost among which is the Supply Chain Operations department, Finance, and the MIS/IT departments of the project.

Specific Responsibilities
Goods and Service Solicitation:

• Prepare RFQ or RFP documents for solicitation of services or goods detailing the scope of work, technical specifications, terms and conditions, and evaluation criteria.
• Manage the RFQ process, including communication with suppliers/vendors, clarifications, and ensuring timely submission of bids.
• Coordinate Technical Evaluation meetings to analyze RFQ responses, negotiate terms and prices with selected suppliers/vendors, and support the finalization of vendors' contracts or Purchase Orders in accordance with organizational policies and procedures.
• Prepare EOI documents and support the prequalification process for suppliers including physical inspections.
• Conduct due diligence on all suppliers' proposals including verification of documents, reference checks, and leading physical inspections where appropriate.
• Manage and keep all files and documentation pertaining to all procurement processes from start to finish ensuring the procurement system is audit ready.
• Provide ad-hoc support for urgent procurement needs, such as expediting orders, resolving supplier issues, and addressing contract disputes.
• Conduct market research and supplier assessments to identify alternative sourcing options for critical goods or services

Supplier Relationship Management:

• Manage and regularly update the project’s database of suppliers for goods and services.
• Maintain a professional relationship with the project’s suppliers base ensuring their feedback or concerns are documented and addressed by the relevant project departments promptly.

Contract Management:

• Co-manage contract with the user’s departments ensuring the contract terms and conditions
• are applied as necessary.
• Effectively liaise with the User or technical department to ascertain the satisfactory performance of contract deliverables or supplies.
• Support the review of suppliers’ invoices to ensure billing aligns with the rates card and
• methodology in the contracts.
• Work with the technical units or user department to conduct periodic vendor performance review meetings, and translate learnings to improve procurement processes, and contract terms and conditions.

Coordination and Internal Stakeholders Management:

• Proactively track all project’s procurement action requests and manage procurement update
• tracker ensuring all tasks are completed as scheduled.
• Liaise with the technical or user departments in developing clear technical specifications for all procurement requests.
• Assist in the evaluation of emergency procurement requests, ensuring compliance with procurement policies and regulations.
• Collaborate with cross-functional teams to address unforeseen procurement challenges and find timely solutions.
• Any other tasks assigned by the Senior Manager, Procurement.

Qualifications and Experience

• Bachelor's Degree in Business Administration, Supply Chain Management, Procurement, or a related field; Master's Degree is desirable.
• Full or intermediate/associate certification (or membership) in Procurement, Logistics and Supply Chain Management by reputable and recognized international and local Nigeria entities, the following but not limited to the following - Chartered Institute of Procurement & Supply (CIPS), International Federation of Purchasing and Supply Management (IFPSM), The Chartered Institute of Purchasing and Supply Management of Nigeria (CIPSMN), The Association of Supply Chain and Logistics Management Professionals (ASCLMP) or other similar entities with all-encompassing training/certification curriculum that covers procurement, logistics and supply chain management
• With Bachelor's Degree, minimum of 7 years of progressive experience in procurement, with at least 5 years of experience managing procurement activities in the global health sector, preferably with donor-funded projects. With a Master's Degree, minimum of 5 years of progressive experience in procurement, with at least 3 years of experience managing procurement activities in the global health sector, preferably with donor-funded projects.
• Working knowledge of procurement principles, practices, regulations, and standards, including familiarity with multilateral or bilateral donor procurement guidelines (e.g., Global Fund, USAID, DFID etc).
• Proven track record of successfully managing and supporting complex procurement processes and high-value contracts, including competitive bidding, negotiations, and contract management, preferably in the health sector.
• Experience in supplier relationship management and/or vendor management and/or contract management.
• Strong analytical, problem-solving, and decision-making skills, with the ability to anticipate challenges, identify opportunities, and develop innovative solutions to achieve project objectives.
• Excellent communication, negotiation, and interpersonal skills, with the ability to effectively collaborate and communicate with diverse stakeholders at all levels, both internally and externally.
• Inworking knowledge of e-procurement software and tools (ERP systems or other related e- procurement tools), as well as Microsoft Office Suite (Word, Excel, PowerPoint), with the ability to analyze data, generate reports, and make data-driven decisions.
• Fluency in English.
• Demonstrated ability to work effectively both independently and as a team member.
• Excellent organizational and communication skills.
• Strong written and verbal English language skills.

Interpersonal Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity

Language:

• Fluency in English (speaking, reading, and writing).

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Job Description

• The Supply Chain Operations Advisor is pivotal to the supply chain operations department providing critical technical oversight of assigned MEBS managed warehouses and contracted third party logistics service providers.
• The role provides direct operational and supportive supervision of the operations within the warehouses ensuring that contractual deliverables are met within the Key Performance Indicators and quality framework set by the project.
• The role provides technical guidance on tactical level decisions geared towards improving the operational efficiency of the warehouses and transport service providers and fostering disruptive innovative strategies targeted at reducing system-wide supply chain operational cost of the project.
• The Supply Chain Operations Advisor reports directly to the Senior Manager, Supply Chain Operations but will be required to work collaboratively with the Manager Supply Chain Operations in ensuring operational metrics and milestones are achieved, and has a dotted supervisory oversight of the State Logistics Advisors located within the assigned region.

Specific Responsibilities
Warehousing:

• Ensure adherence to Good Warehousing Practices in the contracted 3PL warehouses. Serve as a resource in the coordination of warehouse operations for the supply of program commodities to health facilities and to ensure appropriate and timely refill of facility commodities based on delivery orders from the Principal Recipients
• Supervise the warehouse operations of the contracted warehousing 3PLs to ensure standard operating procedures and practices are maintained.
• Track warehouse space utilization closely to ensure adequate warehousing space is available for all procured/ordered health program commodities and as well ensure that warehouse service bill match actual utilization.
• Ensure temperature monitoring equipment are available and functional and monitor to ensure compliance to acceptable standards.
• Maintain relevant documentation including quarantine tracker, expiry tracker, pallet utilization tracker, etc. and provide routine summary reports as required.
• Coordinate and supervise the pick, pack and dispatch (PPD) of commodities during long haul to position commodities for Last Mile Distribution (LMD).
• Share daily PPD updates to and troubleshoot and address risks and possible disruptions for timely resolution.
• Validate bulk commodity allocations for LMD against physical quantities prior to LMD commencement.
• Coordinate and supervise the pick, pack and dispatch (PPD) of commodities during LMDs.
• Take receipt of international shipments designated for direct delivery to the contracted warehouses and ensures timely provision of Confirmation of Receipts and other receipt reports
• Work with the Senior Supply Chain Program Advisor to ensure timely receipt of all necessary shipment documentation for timely and coordinated receipt processes.

Distribution:

• Ensure adherence to Good Distribution Practices by contracted transport 3PLs and coordinate the distribution operations of assigned 3PLs to ensure appropriate and timely delivery/replenishment of commodities based on delivery orders.
• Supervise the implementation of project’s transportation optimization initiatives through ePODs and any other innovation aimed at improving the efficiency of transport operations and reducing system-wide cost.
• Use COMs to ensure, orderly utilization of approved route plans, monitoring and tracking the synchronization, readiness and availability of LMD orders for processing on the Warehouses’ Management Systems
• Provide technical support to the state logistics advisor in coordinating state-level distribution operations and activities.
• Carry out inspection of vehicles, ensuring that vehicles deployed by 3PLs are suitable, appropriate and meet set standard as stipulated in the contracts/work orders for the provision of transportation services.
• Support spot-checks during the LMDs; collate and report all non-conformances or adverse report (some of which bother on suspicion of fraud, commodity loss, by proxy delivery, lagging delivery times, use of non-compliant vehicles, etc.) concerning 3PL performance and relate the information to the TQM department to follow through on all project incident resolution.
• Share daily LMD updates and troubleshoot to identify and address risks and disruption of LMD.
• Track all distribution KPIs and provide a comprehensive report in form of a performance score card.
• Identify key areas of improvement and develop performance improvement plans.
• Monitor to ensure implementation and positive outcomes
• Support achievement of the overall project goals as required to ensure project performance.
• Maintain a good knowledge and understanding of all office rules and procedures as set forth in the field office policy manual.
• Prepare weekly, monthly, quarterly technical reports on distribution activities as required.
• Perform other tasks as directed by the Supervisor.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Supply Chain Management, or a related field with a minimum of 7 years of progressive experience in supply chain management in the global health sector, preferably with donor-funded projects; with a Master’s degree in supply chain management, a minimum of 5 years of progressive experience is required.
• Full or intermediate/associate certification (or membership) in Procurement, Logistics and Supply Chain Management by reputable and recognized international including but not limited to the Association for Supply Chain Management (ASCM) Chartered Institute of Procurement & Supply (CIPS), and International Federation of Purchasing and Supply Management (IFPSM).
• Excellent skills with the use of data analytic and visualization work tools including but not limited to Powerbi, Tableau, and MS excel, and hands-on experience working with warehouse management systems such as mSupply or extended ERPs such as SAP, Oracle netsuite, Odoo or Microsoft dynamics.
• Experience working with multilateral or bilateral donor agencies (e.g., Global Fund, USAID, DFID etc).
• Strong analytical, problem-solving, and decision-making skills, with the ability to anticipate challenges, identify opportunities, and develop innovative solutions to achieve project objectives.
• Excellent communication, negotiation, and interpersonal skills, with the ability to effectively collaborate and communicate with diverse stakeholders at all levels, both internally and externally.
• Fluency in English.
• Demonstrated ability to work effectively both independently and as a team member.
• Excellent organizational and communication skills.
• Strong written and verbal English language skills.

Interpersonal Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity

Language:

• Fluency in English (speaking, reading, and writing).

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Job Description

• The IT Advisor - Data Management is responsible for collecting, analyzing, and interpreting large datasets to provide valuable insights and support informed decision-making for the systems deployed for the Fourth Party Logistics (4PL) service provider contract for the Malaria Component of the Global Fund Grant Cycle 7 (GC7).
• This position requires a strong technical expertise, and experience manipulating and reporting large data sets. The IT Advisor - Data Management shall report directly to the Senior Manager MIS/ERP/IT.

Specific Responsibilities
Data Management:

• Support the Senior Manager MIS/ERP/IT in data management and integration across systems within the project network to improve data visibility whilst ensuring seamless integration and interoperability with other already existing software/IT/MIS solutions.
• Collect, clean, and pre-process data from various sources to ensure accuracy and reliability.
• Perform thorough data analysis using statistical techniques and data visualization tools.
• Interpret data, identify trends, and extract actionable insights to drive business decisions.
• Develop and maintain dashboards, reports, and visualizations to communicate findings to stakeholders.
• Ensure data integrity and security in compliance with project policies and regulations.
• Develop and generate regular reports for management, providing insights into key performance indicators and trends.

Data Tools/User Support:

• Develop Data tools to support operations across the project
• Provide training to end-users, ensuring effective use of information systems.
• Provide technical support to the Project Team on the warehousing and distribution operations data and reporting.
• Address and resolve data-related issues in a timely manner.

Evaluation Method:

• Annual performance appraisals
• Quarterly documented feedback and mentoring discussions
• Quarterly score card of work plan tasks and achievements § Other duties as assigned

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, MIS or related field. A master degree in related field is a plus.
• 3 years for BSc Degree graduate, and 1 year for MSc Degree in relevant role.
• Analytical and problem-solving skill
• Proven experience as a Data Analyst or in a similar role.
• Proficiency in SQL, Python, R, or other programming languages for data manipulation and analysis.
• Strong analytical and problem-solving skills with the ability to work with large datasets.
• Experience with data visualization tools such as Tableau, Power BI.
• Flexible working hours
• The ideal person should be able to demonstrate a comprehensive understanding of multilateral agency guidelines.
• Excellent ability to function in a detail-oriented environment.
• Experience working with donor funded programs is a plus.
• Demonstrated ability to work effectively both independently and as a team member.
• Excellent organizational and communication skills.
• Strong written and verbal English language skills.
• Strong interpersonal skills.

Interpersonal Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity

Language:

• Fluency in English (speaking, reading, and writing).

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Job Description

• The IT Advisor - Systems Administration is responsible for planning, coordination, and execution of systems deployed for the Fourth Party Logistics (4PL) service provider contract for the Malaria Component of the Global Fund Grant Cycle 7 (GC7).
• This position requires strong technical expertise, and experience managing and maintaining IT infrastructure, ensuring its reliability, security, and performance.
• The IT Advisor - Systems Administration shall report directly to the Senior Manager MIS/ERP/IT.

Specific Responsibilities
IT Infrastructure Management:

• Support the Senior Manager MIS/ERP/IT in IT Infrastructure Management.
• Install, configure, and maintain hardware and software components of all IT infrastructure, including servers, storage devices, networking equipment, and operating systems.
• Monitor system performance and troubleshoot issues to ensure uptime and optimal performance.
• Implement security measures to protect the organization's data and systems from unauthorized access, malware, and other security threats.
• Manage user accounts, permissions, and access controls to ensure data integrity and confidentiality.

Systems Administration/User Support:

• Develop tools to support operations across the project
• Provide training to end-users, ensuring effective use of information systems.
• Provide technical support to the Project Team on the warehousing and distribution operations.
• Collaborate with other MIS/ERP/IT staff and departments to identify and implement technology solutions that meet project needs.
• Provide technical support and assistance to end-users, resolving IT-related issues in a timely and efficient manner.
• Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing.
• Stay updated on emerging technologies and best practices in systems administration to ensure infrastructure remains current and effective.

Evaluation Method:

• Annual performance appraisals
• Quarterly documented feedback and mentoring discussions
• Quarterly score card of work plan tasks and achievements & Other duties as assigned.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, MIS or related field. A master degree in related field is a plus.
• 3 years for B.Sc Degree graduate, and 1 year for MSc Degree in relevant role.
• Analytical and problem-solving skill
• Proven experience as a Systems Administrator or in a similar role, with a strong understanding of IT systems and infrastructure.
• Proficiency in administering Windows Server and cloud computing platforms, such as AWS, Azure, or Google Cloud.
• Knowledge of networking principles and protocols, including TCP/IP, DNS, DHCP, VPN, and firewalls.
• Strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Attention to detail and the ability to prioritize tasks and manage time efficiently.
• The ideal person should be able to demonstrate a comprehensive understanding of multilateral agency guidelines.
• Excellent ability to function in a detail-oriented environment.
• Experience working with donor funded programs is a plus.
• Demonstrated ability to work effectively both independently and as a team member.
• Excellent organizational and communication skills.
• Strong written and verbal English language skills.
• Strong interpersonal skills.

Interpersonal Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity.

Language:

• Fluency in English (speaking, reading, and writing).