Supply Chain Operations Advisor at MEBS Global Nigeria

Job Description

• The Supply Chain Operations Advisor is pivotal to the supply chain operations department providing critical technical oversight of assigned MEBS managed warehouses and contracted third party logistics service providers.
• The role provides direct operational and supportive supervision of the operations within the warehouses ensuring that contractual deliverables are met within the Key Performance Indicators and quality framework set by the project.
• The role provides technical guidance on tactical level decisions geared towards improving the operational efficiency of the warehouses and transport service providers and fostering disruptive innovative strategies targeted at reducing system-wide supply chain operational cost of the project.
• The Supply Chain Operations Advisor reports directly to the Senior Manager, Supply Chain Operations but will be required to work collaboratively with the Manager Supply Chain Operations in ensuring operational metrics and milestones are achieved, and has a dotted supervisory oversight of the State Logistics Advisors located within the assigned region.

Specific Responsibilities
Warehousing:

• Ensure adherence to Good Warehousing Practices in the contracted 3PL warehouses. Serve as a resource in the coordination of warehouse operations for the supply of program commodities to health facilities and to ensure appropriate and timely refill of facility commodities based on delivery orders from the Principal Recipients
• Supervise the warehouse operations of the contracted warehousing 3PLs to ensure standard operating procedures and practices are maintained.
• Track warehouse space utilization closely to ensure adequate warehousing space is available for all procured/ordered health program commodities and as well ensure that warehouse service bill match actual utilization.
• Ensure temperature monitoring equipment are available and functional and monitor to ensure compliance to acceptable standards.
• Maintain relevant documentation including quarantine tracker, expiry tracker, pallet utilization tracker, etc. and provide routine summary reports as required.
• Coordinate and supervise the pick, pack and dispatch (PPD) of commodities during long haul to position commodities for Last Mile Distribution (LMD).
• Share daily PPD updates to and troubleshoot and address risks and possible disruptions for timely resolution.
• Validate bulk commodity allocations for LMD against physical quantities prior to LMD commencement.
• Coordinate and supervise the pick, pack and dispatch (PPD) of commodities during LMDs.
• Take receipt of international shipments designated for direct delivery to the contracted warehouses and ensures timely provision of Confirmation of Receipts and other receipt reports
• Work with the Senior Supply Chain Program Advisor to ensure timely receipt of all necessary shipment documentation for timely and coordinated receipt processes.

Distribution:

• Ensure adherence to Good Distribution Practices by contracted transport 3PLs and coordinate the distribution operations of assigned 3PLs to ensure appropriate and timely delivery/replenishment of commodities based on delivery orders.
• Supervise the implementation of project’s transportation optimization initiatives through ePODs and any other innovation aimed at improving the efficiency of transport operations and reducing system-wide cost.
• Use COMs to ensure, orderly utilization of approved route plans, monitoring and tracking the synchronization, readiness and availability of LMD orders for processing on the Warehouses’ Management Systems
• Provide technical support to the state logistics advisor in coordinating state-level distribution operations and activities.
• Carry out inspection of vehicles, ensuring that vehicles deployed by 3PLs are suitable, appropriate and meet set standard as stipulated in the contracts/work orders for the provision of transportation services.
• Support spot-checks during the LMDs; collate and report all non-conformances or adverse report (some of which bother on suspicion of fraud, commodity loss, by proxy delivery, lagging delivery times, use of non-compliant vehicles, etc.) concerning 3PL performance and relate the information to the TQM department to follow through on all project incident resolution.
• Share daily LMD updates and troubleshoot to identify and address risks and disruption of LMD.
• Track all distribution KPIs and provide a comprehensive report in form of a performance score card.
• Identify key areas of improvement and develop performance improvement plans.
• Monitor to ensure implementation and positive outcomes
• Support achievement of the overall project goals as required to ensure project performance.
• Maintain a good knowledge and understanding of all office rules and procedures as set forth in the field office policy manual.
• Prepare weekly, monthly, quarterly technical reports on distribution activities as required.
• Perform other tasks as directed by the Supervisor.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Supply Chain Management, or a related field with a minimum of 7 years of progressive experience in supply chain management in the global health sector, preferably with donor-funded projects; with a Master’s degree in supply chain management, a minimum of 5 years of progressive experience is required.
• Full or intermediate/associate certification (or membership) in Procurement, Logistics and Supply Chain Management by reputable and recognized international including but not limited to the Association for Supply Chain Management (ASCM) Chartered Institute of Procurement & Supply (CIPS), and International Federation of Purchasing and Supply Management (IFPSM).
• Excellent skills with the use of data analytic and visualization work tools including but not limited to Powerbi, Tableau, and MS excel, and hands-on experience working with warehouse management systems such as mSupply or extended ERPs such as SAP, Oracle netsuite, Odoo or Microsoft dynamics.
• Experience working with multilateral or bilateral donor agencies (e.g., Global Fund, USAID, DFID etc).
• Strong analytical, problem-solving, and decision-making skills, with the ability to anticipate challenges, identify opportunities, and develop innovative solutions to achieve project objectives.
• Excellent communication, negotiation, and interpersonal skills, with the ability to effectively collaborate and communicate with diverse stakeholders at all levels, both internally and externally.
• Fluency in English.
• Demonstrated ability to work effectively both independently and as a team member.
• Excellent organizational and communication skills.
• Strong written and verbal English language skills.

Interpersonal Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity

Language:

• Fluency in English (speaking, reading, and writing).