Latest Jobs at Number Eight Boutique Hotel Limited

Job Summary

• No.8 Boutique Hotel is looking for a detail-oriented and highly organized Accountant/Store Keeper to manage financial transactions, inventory, and storekeeping operations. 
• The ideal candidate will be responsible for maintaining accurate financial records, overseeing stock levels, and ensuring efficient inventory management to support the hotel’s daily operations.

Key Responsibilities
Accounting Duties:

• Maintain accurate financial records, including invoices, receipts, and bank transactions.
• Prepare financial reports, budgets, and expense analyses.
• Handle accounts payable and receivable, ensuring timely payments and collections.
• Reconcile bank statements and monitor cash flow.
• Ensure compliance with financial regulations, tax requirements, and internal policies.
• Assist in payroll processing and employee expense reimbursements.
• Provide financial insights to management for decision-making.

Storekeeping Duties:

• Maintain an organized and up-to-date inventory of hotel supplies, including food, beverages, cleaning materials, and equipment.
• Monitor stock levels and place orders as needed to prevent shortages.
• Receive, inspect, and record deliveries, ensuring quality and quantity compliance.
• Implement proper storage and inventory control measures to prevent losses and waste.
• Conduct regular stock audits and prepare inventory reports.
• Coordinate with suppliers and vendors for procurement and deliveries.

Qualifications & Skills

• Bachelor’s Degree or Diploma in Accounting, Finance, Business Administration, or a related field.
• Proven experience in accounting and/or storekeeping, preferably in the hospitality industry.
• Proficiency in accounting software (e.g., QuickBooks, Tally) and Microsoft Excel.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to multitask.
• Excellent communication and organizational skills.
• Integrity and ability to handle confidential financial information.

Others:
The following will be a plus:

• Ability to manage Social Media Account and growing followers
• Website Management.

Remuneration

• Competitive salary based on experience.
• Staff discounts on hotel services.
• Professional development and growth opportunities.

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Key Responsibilities:

Customer Relations:

• Serve as the primary contact for guest inquiries, feedback, and complaints, ensuring a warm and professional response.
• Enhance guest satisfaction by addressing concerns promptly and ensuring excellent service.
• Build and maintain strong relationships with guests to encourage repeat visits and positive reviews.
• Monitor guest feedback on review platforms (TripAdvisor, Google Reviews, etc.) and respond professionally.
• Work closely with the front desk and operations team to ensure guests receive top-notch service.

Website Management:

• Oversee and update the hotel’s website to ensure content is fresh, engaging, and accurate.
• Manage online booking functionalities, ensuring a smooth user experience for guests.
• Collaborate with the management team to keep promotions, offers, and event details up-to-date.
• Optimize website content for SEO to improve online visibility.

Social Media Management:

• Develop and implement engaging social media strategies for platforms such as Instagram, Facebook, Twitter, and TikTok.
• Create and post high-quality content, including photos, videos, and promotional materials.
• Monitor social media engagement, responding to messages, comments, and inquiries in a timely manner.
• Run social media campaigns and promotions to drive bookings and brand awareness.
• Track and analyze social media performance using analytics tools to optimize strategies.
• Engage with online travel and hospitality communities to enhance the hotel’s digital presence.

Requirements:

• Strong background in customer service, hospitality, or digital marketing.
• Experience managing social media accounts for a brand, preferably in the hospitality industry.
• Proficiency in website management and content updates (WordPress or similar platforms).
• Excellent communication, interpersonal, and problem-solving skills.
• Strong writing and creative skills for social media content.
• Ability to multitask and work in a fast-paced hospitality environment.
• Knowledge of online booking platforms and hotel review sites is an advantage.
• Experience with social media analytics and marketing tools is a plus.

Preferred Qualifications:

• Degree or diploma in Hospitality Management, Marketing, Business Administration, or a related field.
• Photography and basic graphic design skills (Canva, Adobe Suite) are a plus.