Digital Creator Lead at Rexford Car Rental

 Content Creation & Social Media Management

• Content Generation: Create and manage engaging content for Instagram, Facebook, Twitter, LinkedIn, and TikTok, including captions, graphics, and video content.
• Platform Management: Maintain and grow our social media presence, ensuring consistent brand messaging and active community engagement.
• Multimedia Support: Utilize video editing and graphic design skills to produce promotional materials for various digital channels.
• Trend Monitoring: Stay updated on the latest digital trends and viral content to propose innovative ideas for brand growth.

Customer Engagement & Sales Support

• Customer Service: Respond promptly and professionally to customer inquiries and requests across social media, email, and phone.
• Feedback Collection: Proactively reach out to customers to gather feedback on their experience and compile monthly reports for management.
• Daily Promotion: Actively promote Rexford’s products and services on a daily basis to identify and pursue sales opportunities.

Campaign Assistance & Analysis

• Campaign Execution: Assist in implementing digital marketing campaigns across SEO, SEM, and email marketing channels.
• Market Research: Conduct research on target audiences and competitor activities to help refine marketing tactics.
• Performance Tracking: Help monitor campaign performance and track ROI to provide recommendations for optimization.