Latest Jobs at MTN Nigeria

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified. 
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Education:

• First degree  preferably social sciences
• Fluent in English

Experience:

1 - 3 years’ experience which includes:

• Experience working in a medium-sized organization
• Sales & Marketing experience in a Fast Moving Consumer Goods environment

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Mission:

• To develop an enterprise digital communications strategy, oversee the effectiveness of all internal digital communication platforms, and contribute to digital transformation through the deployment of high-performing intranet and multimedia solutions for internal campaigns and key business initiatives.

Description:

• Develop internal campaigns and key business initiatives.
• Develop engaging and effective digital communication campaigns to drive understanding and buy-in among critical stakeholders.
• Develop effective multi-platform and multi-stakeholder messaging via digital channels.
• Understanding of approved MTNN Communication Code and group-wide corporate identity guidelines and their application to digital communication materials.
• Ensure that the enterprise-wide intranet (SHARE) is an effective business communication tool as well as a dynamic collaboration and internal bonding platform that complies with corporate identity guidelines.
• Ensure the smooth running of digital channels in the corporate section of the MTN website.
• Design, develop, and deliver the best possible user experience for all MTN Nigeria’s internal digital and communications channels, including:
•  The primary intranet (SHARE) and various secondary portals and content management systems.
•  Online publishing platforms and the staff radio platform.
•  Digital screens in all locations.
• Supervise output from creative and digital content consultants to deploy an integrated communications and engagement strategy to positively influence internal stakeholder perception.
• Effectively communicate metrics and progress to key internal stakeholders.
• Provide key communication support to business units as well as key business-wide initiatives.
• Serve as a digital communications ambassador from a corporate reputation management perspective, working closely with the information systems, human resources, and marketing functions as well as digital services consultants, providing strategic advice on service delivery that enhances communications and employee engagement while constantly seeking opportunities to bring creative digital or rich multimedia solutions to internal stakeholder engagement as the workplace becomes increasingly digital.
• Coach and train the team to ensure understanding of the department's objectives and goals, awareness of set targets/requirements and regularly review their training needs.
• Review individual team members' performance and complete appraisals in accordance with employee performance appraisal procedures and time schedules.

Education:

• First degree in any relevant discipline 
• A Master’s Degree/relevant professional qualification(s) will be an advantage

Experience:

6 – 13 years’ experience which includes:

• Minimum of 3 years’ experience in corporate communications, digital specialization; content development for varied audiences and a large, dispersed workforce.
• Experience in corporate communications – strategy and content development for diverse audiences.
• Excellent communication, editorial and publishing skills, also video editing and radio broadcasting skills.
• Knowledge of evolving, contemporary digital communication tools and techniques.
• Excellent technical knowledge of digital technologies and tools such as HTML, CSS, JavaScript, content management systems, etc.
• Hands-on experience using relevant software such as the Adobe Suite, Sketch up, CorelDraw, etc. 
• Sound understanding of UX (User Experience) principles.
• Experience working in a medium to large organization.  
• Effective supervisory skills, managing a diverse and high performing team.

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Mission:

• To promote the MTN brand and deliver on the monthly sales target and other expectations as required by the Sales & Distribution division.
• To lead and manage a team of Sales Representatives, Mobilize Consultants, Field Support Agents, and SIM Registration Acquisition Agents.

Description:

• Ensure an increase in sales, activations, and product penetration by ensuring brand visibility within assigned territory.
• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
• Coach and train team members to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and increased product knowledge, as well as identify developmental opportunities for team members.
• Oversee and coordinate all technical activities and the activities of team members, and ensure all transaction and administrative documentation is recorded and available for business use.
• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationship.
• Provide procedural and policy guidance to team members and other operational staff and communicate service standards to ensure that targets are achieved.
• Work with other units/departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.

Education:

• A first degree (B.Sc. or HND) in any Social Science degree or related discipline
• Fluent in English

Experience:

3 - 7 years’ experience including:

• Experience using data mining tools
• Telecoms experience would be an added advantage