Latest Jobs at IT Horizons Limited

Job Summary

• As a receptionist, you will be the first point of contact for visitors, clients, and staff.
• Your role is vital in ensuring the smooth running of the office by providing essential administrative support across the organization.
• You will handle a variety of tasks, ranging from greeting and welcoming guests to managing phone calls, correspondence, and administrative data analysis.
• Your role is key in facilitating a professional and efficient environment for both clients and staff.

Job Responsibilities

• Serve as the first point of contact for clients, guests, and visitors, ensuring a positive and professional experience.
• Direct visitors to the appropriate departments or individuals.
• Answer and direct phone calls appropriately, ensuring all calls are handled efficiently.
• Respond to general inquiries and emails and redirect them to the relevant personnel as necessary.
• Provide general administrative support to staff and management as required.
• Assist in scheduling appointments and managing calendars.
• Coordinate internal and external communications, including distributing correspondence and office mail.
• Perform administrative data analysis to support decision-making and reporting processes.
• Ensure the reception area is tidy and always welcoming.
• Maintain the visitor logbook and keep accurate records of incoming and outgoing visitors.
• Receive, sort, and distribute packages, letters, and deliveries to appropriate departments.
• Ensure outgoing correspondence and parcels are sent out promptly.
• Assist with administrative data-based analysis, organizing and maintaining records and files.
• Perform general office tasks such as filing, photocopying, and document management.
• Provide support to various departments as required, assisting in organizing meetings or events and preparing necessary documents.
• Help with other office-related tasks as needed, ensuring the workplace runs smoothly.
• You will be required to arrive at least 30 minutes before regular office hours to ensure the office is prepared for the day and to close the office an hour after business hours to ensure a smooth transition at the end of workday.
• Supervise and coordinate the activities of janitors to maintain a clean work and general environment
• Prepare and submit daily activity and status reports to the Admin Manager.

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Job Summary

• The position is responsible for developing, maintaining and managing sales activities of the business within Lagos and its environs, as well as developing and implementing an innovative, growth-focused commercial strategy, focused primarily on new opportunities and markets.

Responsibilities

• Directing strategy towards the profitable growth and operation of the company.
• Developing innovative sales strategies to achieve sales goals
• Represent the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.
• Maintain a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
• Ensure that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators) in line with business objectives.
• Achieve growth and hit sales targets by successfully meeting set targets
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Work with the sales team to ensure consistent lead generation.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Maintains an awareness of external factors (including competitors, government business initiatives, current and proposed legislation in relation to commercial activities), which impact the business.
• Communicate such information and any subsequent changes to the MD/ CEO.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Making accurate cost calculations to provide customers with quotations
• Achieve growth and hit sales targets of the organization through effective planning and budgeting.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Present sales, revenue and expenses reports and realistic forecasts to your line manager
• Collaborate with Technical team on sales technology initiatives
• Ensure correct usage of CRM and other sales applications
• Train and ensure adherence to sales process
• Contributes to team effort by accomplishing related results as needed
• Ensure that all sales representative activities are in accordance with the guidelines of the Company’s Code of Conduct.
• Accomplishes marketing and organization mission by completing related results as needed.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Liaise with vendors and other IT personnel for problem resolution
• Develops qualified leads and generate new business in line with the Company’s commercial target
• Builds effective relationships with potential clients and existing customers
• Speaks positively and enthusiastically about the Company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues
• Acts as spokesperson for the company at industry events.

Requirements

• Candidates should possess a Bachelor's / Master's Degree with 5 - 10 years work experience.

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Job Summary

• The Collaboration Presales Engineer shall be responsible for all Presales activities involving solutions around Collaboration (Solution Architecting and Technology Sales) deliverables in the company.
• He is to coordinate his activities and ensure bids and solutions inquiries are attended to within the time committed to meet customer business outcomes at the best possible price.
• He ensures the submission to bid desk/Sales account managers/executives is of high quality and positions ITH for a win against her competition.
• The technology focus is Collaboration and any technology solutions the company takes up at any time.
• He constantly advises the business on evolving technologies based on market trends and customer requests. He is responsible for driving OEM/vendor/Distributor engagement to ensure ITH is at the appropriate partnership level supporting her Business with customers.
• He is responsible for his financial target.

Responsibilities

• Participate and oversee all the unit’s Presales activities (Solution Architecting and Technology Sales on Collaboration).
• Participate and ensure the proper and cost-effective solution is always proposed to the customer.
• Directs the team to support sales in achieving company technology financial targets.
• Manages the relationship and partnerships with OEMs, Vendors and Distributors.
• Plan and deliver technology workshops to customers to generate business opportunities.
• Constantly provide leadership and develop the team per market needs for technology delivery and global technology trends.
• Provides technical support to the Sales and Implementation in the review of new business.
• Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators) in line with business objectives.
• Builds relationships with customers and global partners, especially with Team Lead, Collaboration, resulting in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Perform other duties that the organization may assign.
• Provides in-depth knowledge and expertise on presales and technical activities/ engagement.
• Provide the Team Lead, Collaboration with reports measuring business performance through data and metrics analysis and develop ways to improve processes.
• Oversee all research and development in line with the company's strategic plan and technology activities for enhancing existing and developing new products/services and advising on technical roadmap.
• Assess the business risks of new technical, commercial and partnership opportunities.

Requirements

• University degree in Computer Science, Technology related courses, Engineering, or other numerate disciplines
• A master’s degree in business administration, Information Technology or related fields from a recognized University will be an advantage. CCNP - Collaboration, CCNA.
• Minimum two years in an ICT Operating environment with hands- on experience in Network Administration, Network Collaboration, LAN/WAN optimisation, Project delivery, Technical solutions designing, and executive management
• Knowledge of programming language
• In addition, we have the ability to update with the latest trends.

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Summary

• You will be responsible for scoping, designing, and developing the Bill of Materials with pricing for solutions relating to Networks & Collaboration Solution and Intelligent Building Management System.
• You will architect for other areas of solution as the company deem fit from time to time.
• Your goal is to win the customer with innovative solutions that solve customers’ problems at a price point that gives competitive edge without compromising quality and integrity.
• You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio.
• You will guide the company on technological trends in areas you manage from time to time.
• You will be responsible for achieving the financial target of the business for the area of solutions you manage. The performance of the solutions will be evaluated from time to time as deemed fit by the organization.
• You will be part of a team that is responsible for designing and developing scalable solutions that are in line with customer requirements.

Key Responsibilities

• Speaking with customers via email, phone, physical meetings for initial requirement capture
• Strong knowledge of Compute, Backup/DR, System and Microsoft Solutions.
• Knowledge of Network, Wireless, Collaboration, and Security Solutions.
• Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concentration.
• Keep up to date with various OEM product announcements and sales incentives and programs under your area of coverage.
• Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organization
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported Opportunistically pursues additional business development opportunities within clients.
• Collaborates with sales to ensure these opportunities are effectively covered and advanced
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame
• Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• • Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
• Design and implementation of new solutions and improving resilience of the current environment
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Deliver Proof of Concepts (POC)
• Product presentations and demonstrations
• Support with technical qualification of sales opportunities
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
• Recognize and actively seek ways to exploit IT to address complex business, organizational and
• technical issues
• Support of on-site engineers and end users/customer
• Provide Level 2/3 support and troubleshooting to resolve issues
• Liaising with project management teams, third-line engineers
• Configure and install various network devices and services as may be required
• Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Investigate and resolve problems for services within your own area of responsibility; communicate to colleagues as appropriate, following ITIL processes; manage major network-related incidents and bring them to a satisfactory closure
• Liaise with vendors and other IT personnel for problem resolution
• Other duties may be assigned by your supervisor and management

Qualification & Skills

• University degree in Computer Science, Computer Engineering, Information Technology, or other related courses or numerate disciplines.
• MSc will be an added Advantage
• Minimum of 3 years of experience
• Virtualization Certificate (VMware/Microsoft/Nu tanix/RedHat), Storage Certificate (DellEMC/IBM/NETAP P), Server Certificate (DellEMC/IBM/HPE), Cloud Certificate (AWS/Azure/Oracle/G oogle), Backup Solution Certificate (CommVault/Veeam/Q uest/IBM/DellEMC/Sy mantec/Veritas), Network Certificate (Cisco/Fortinet/Brocad e), ITIL
• Good at organizing and multitasking and prioritize under pressure
• Able to explain technical problems in a simple term
• Work well with people and Willingness to travel
• In depth knowledge of the compute solution (server, storage, virtualization, cloud, backup, disaster recovery,converge/hyperconverge system,Microsoft solutions)
• Analytical and problemsolving ability.
• Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization.
• Organizational skills and the ability to prioritize your workload.
• Proven hands-on experience on compute system projects
• VCP/MSCE/ITIL/NPP
• Hands-on experience with monitoring, compute system diagnostic and compute system analytics tools

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Responsibilities

• The position is responsible for developing, maintaining and managing sales activities of the business within Lagos and its environs, as well as developing and implementing an innovative, growth-focused commercial strategy, focused primarily on new opportunities and markets.
• Directing strategy towards the profitable growth and operation of the company.
• Developing innovative sales strategies to achieve sales goals
• Represent the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.
• Maintain a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
• Ensure that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators) in line with business objectives.
• Achieve growth and hit sales targets by successfully meeting set targets
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Work with the sales team to ensure consistent lead generation.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Maintains an awareness of external factors (including competitors, government business initiatives, current and proposed legislation in relation to commercial activities), which impact the business. Communicate such information and any subsequent changes to the MD/ CEO.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Making accurate cost calculations to provide customers with quotations
• Achieve growth and hit sales targets of the organization through effective planning and budgeting.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Present sales, revenue and expenses reports and realistic forecasts to your line manager