Front Desk Officer – (Physiotherapy Center, Lekki) at Assist to Hire Limited

We are seeking a smart, courteous, and highly organised Front Desk Officer to serve as the first point of contact for our patients. The ideal candidate should be passionate about delivering exceptional customer service and ensuring a seamless patient experience.   

Key Responsibilities:

• Welcome and attend to patients and visitors professionally
• Schedule and manage appointments
• Handle phone calls, WhatsApp messages, and email enquiries
• Register patients and maintain accurate records
• Process payments and issue receipts
• Coordinate with physiotherapists to ensure a seamless patient experience

Requirements:

• ND/OND/HND/B.Sc. in any relevant discipline
• Minimum of 1–2 years' experience in a front desk, administrative, or customer service role
• Knowledge of healthcare operations and patient service is essential. Previous experience in a hospital, physiotherapy clinic, or similar healthcare environment is strongly preferred.
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office, Google Workspace, and basic computer applications
• Strong organizational and multitasking skills
• Must reside in Lekki or nearby areas (Ajah, Chevron, Ikate, Victoria Island, Ikoyi, etc.) to ensure a convenient commute.