Jobs at TNL Pharmaceutical Company

Job Responsibilities

• Coordinate sales activities within the region to achieve the agreed sales budgeted value on a monthly basis in line with the company’s objectives and procedures
• Work with the available resource to ensure all demand generation activities planned out at the beginning of every month for General hospitals, Private clinics, Pharmacist, Laboratories and trade associations are achieved.
• Identifying, qualifying, and securing business opportunities; coordinating business demand generation activities; developing customized targeted sales strategies
• Building business relationships with current and potential clients (i.e. Distributors, Prescribers and other sales stakeholder) to ensure the overall financial target of the company is met.
• Understanding customer and prescriber needs and offering solutions and support; answering potential questions and follow-up call questions; responding to client requests for proposals.
• Management of the customer relations desk to achieved desired customer satisfaction and expected volumes of focus products are achieved.
• Collaborating with sales and leadership to secure, retain, and grow accounts
• Creating informative presentations; presenting and delivering information to potential customer and prescriber at meetings, industry exhibits, trade shows, and conferences
• Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Maintaining a pipeline of all sales administration using CRM software
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
• Develop incentive plans that will encourage the entire staff network towards meeting the overall business objectives.
• Prepare the monthly report to clearly indicate the company position in relation to set goal and targets towards achieving desire growth plan
• Partake in the development of the Global Sales Budget from the regional sales budget cascaded into monthly forcast
• Cooperate with the Marketing department in developing marketing plan and ensure necessary supports are provided by the sales personnel to achieve the desired objectives.
• Develop the training need and organize relevant on-the-job training for sales and marketing personnel to ensure improvement in individual performances.
• Manage the New Product Development program to ensure robust products are developed to move the company to the expected financial turnover.
• Continuously monitor and develop necessary policy for the sales activities to ensure all transactions are conducted with zero fraudulent and no-unethical incidence.
• Develop and review SOPs relating to Business Development processes to ensure necessary systems are in place to ensure business integrity and consistency.
• Partake in periodic demand and supply review meetings to ensure effective product availability.
• Any other job related responsibilities as may be assigned from time to time.

Qualifications and Requirements

• B. Pharm., B.Sc/HND Biochemistry or Science related course (MBA desired)
• Not less than 6 years experience.
• Must be computer literate.

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Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, or in person
• Resolve customer complaints and issues promptly and professionally
• Provide accurate information about products, services, and policies
• Process orders, forms, applications, and requests
• Maintain customer records and update account information as needed
• Escalate unresolved issues to the appropriate department or supervisor
• Collaborate with team members to improve overall customer satisfaction

Requirements

• High School Diploma or equivalent (additional qualifications in customer service or administration are a plus)
• Previous experience in a customer service or front-desk role preferred.
• 2 to 3 years of experience as a Medical Sales Representative
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and work under pressure
• Computer literacy.

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Key Responsibilities

• Receive, inspect, and record incoming stock deliveries
• Organize and maintain inventory in an orderly and accessible manner
• Conduct regular stock counts and inventory audits
• Report any stock discrepancies, damages, or shortages
• Ensure all stock is stored safely and complies with company standards
• Assist in preparing stock for dispatch or store replenishment
• Use inventory management systems to track stock movements.

Requirements

• High School Diploma or equivalent
• Previous experience in a warehouse, retail, or stockroom environment preferred
• Strong attention to detail and organizational skills
• Ability to lift and move heavy items safely
• Basic computer skills for inventory software
• Team player with good communication skills.
• Must have a valid driver's license.

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Responsibilities

• Develop and execute national business plans aligned with company goals.
• Identify growth opportunities in the Nigerian pharmaceutical market.
• Drive product penetration and geographic expansion across all regions.
• Collaborate with senior leadership to define and implement business strategy.
• Oversee national sales operations, including setting sales targets, monitoring KPIs, and coaching regional managers.
• Lead the launch of new products and ensure successful market entry.
• Coordinate with the marketing team to ensure alignment of promotional activities with national sales goals.
• Manage, mentor, and build capacity of regional business managers and medical sales reps.
• Foster a high-performance culture and ensure continuous training and professional development.
• Implement performance management processes and succession planning.
• Build and maintain relationships with key stakeholders including government agencies, hospital decision-makers, wholesalers, and pharmacy chains.
• Negotiate national distribution and pricing agreements.
• Ensure excellent service delivery to strategic partners and clients.
• Ensure full compliance with NAFDAC and other regulatory bodies.
• Maintain ethical business practices aligned with global pharmaceutical standards.
• Implement pharmacovigilance and product safety protocols.
• Develop and manage budgets, forecasts, and profit & loss statements.
• Monitor and analyze financial performance across regions.
• Recommend cost optimization strategies without compromising quality.

Requirements

• Candidates should possess relevant qualifications with 3 - 5 years experience.

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Responsibilities

• Develop, implement, and monitor internal control policies and procedures across the company.
• Conduct risk assessments to identify control weaknesses, and recommend improvements.
• Perform regular audits and compliance checks on financial, operational, and project-based transactions.
• Ensure all company operations adhere to industry regulations and internal policies.
• Monitor and evaluate the effectiveness of internal controls and propose enhancements.
• Work closely with the finance and operations teams to enforce internal standards.
• Assist in preparing reports for management, external auditors, and regulatory bodies.

Requirements

• Candidates should possess a Bachelor Degree with 3 - 5 years of experience.