Job Vacancies at United Bank for Africa Plc (UBA)

Job Objective

• To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.

Roles & Responsibilities

• Ensure significant increase in market share within own region.
• Drive performance of the unit – liability generation and quality risk asset creation.
• Risk asset appraisal, disbursement and monitoring.
• Ensure effective relationship building and management with new and existing customers.
• Optimally exploit new and existing opportunities in the market.
• Drive the reactivation of all inactive/dormant accounts in the branch.
• Plan and implement marketing strategies to boost profit
• Supervise and coordinate the activities of account officers.
• Perform other related duties as assigned by the Business Manager.

Candidate's Profile

• We are looking to hire individuals to drive Consumer loans as Profit Centre Managers.
• The ideal candidates must be based in either Lagos, Abuja, Oyo, Abia, Rivers, Enugu, Anambra, Imo, Ebonyi and Ogun and must currently work in a commercial bank as marketers for consumer loans with 2-5 years’ experience in Relationship Management.

Skills Required:

• Ability to evaluate needs of customers and determine what products or services would best serve those needs
• Good interpersonal skills
• Excellent Communications skills (written and oral)
• Marketing and Selling skills
• Leadership and negotiation skills
• Good Relationship management skills
• Confident and must possess excellent networking skills.

Knowledge Required:

• Basic knowledge of Accounting, Finance and Economics.
• Banking operations, policies and procedures.
• Good knowledge of the Bank’s products and services.
• Business development and acquisition
• Marketing, Selling and Cros

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Job Objective

• To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.

Roles & Responsibilities

• Ensure significant increase in market share within own region.
• Drive performance of the unit - liability generation and quality risk asset creation.
• Risk asset appraisal, disbursement and monitoring.
• Ensure effective relationship building and management with new and existing customers.
• Optimally exploit new and existing opportunities in the market.
• Drive the reactivation of all inactive/dormant accounts in the branch.
• Plan and implement marketing strategies to boost profit
• Supervise and coordinate the activities of account officers.
• Perform other related duties as assigned by the Business Manager.

Candidate's Profile

• We are looking to hire talented and experienced individuals to drive Personal Banking/ SME as Profit Centre Managers for our branches in all 36 states in Nigeria.
• The ideal candidates must currently work in a commercial bank as marketers for personal banking with 5 years’ experience.

Knowledge Required:

• Basic knowledge of Accounting, Finance and Economics.
• Banking operations, policies and procedures.
• Good knowledge of the Bank’s products and services.
• Business development and acquisition.
• Marketing, Selling and Cros.

Skills Required:

• Ability to evaluate needs of customers and determine what products or services would best serve those needs
• Good interpersonal skills
• Excellent Communications skills (written and oral)
• Marketing and Selling skills
• Leadership and negotiation skills
• Good Relationship management skills
• Confident and must possess excellent networking skills.

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Job Objective

• To establish and maintain positive customer relationships towards the growth revenue for the bank

Roles & Responsibilities

• Approach customers with the aim of winning new business.
• Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
• Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
• Follow up customers with dormant accounts, convince to resume dealings with the bank.
• Implement marketing strategies / programs laid out by the bank to boost profit.
• Listen to customer requirements and present appropriately to make a sale.
• Achieve set deposit targets / Contributions by acquiring business / investment deals from Private, Public, Individuals and Corporates.
• Prepare documentation on the creation of risk assets to increase business office profitability
• Sell / Cross-sell and Upsell the banks products.
• Market the brand.
• Perform other related duties as assigned by the Business Manager.

Candidate's Profile

• We are looking to hire talented and experienced individuals with 2 - 7 years Relationship Management experience in a commercial bank for our branches in all 36 states in Nigeria.

Knowledge Required:

• Good Knowledge of the products and services of the bank.
• Basic knowledge of Finance, Accounting and Economics.
• Business development and acquisition.
• Banking Operations, Policies, and Procedures.
• Excellent knowledge&

Skills Required:

• Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
• Excellent Communication skills – oral and written.
• Must be Strong, Tenacious and Persuasive.
• Strong Selling / Marketing skills.
• Must be self-driven, and have a passion for Marketing.
• Good Relationship management skills.
• Confident and possess excellent Networking skills.

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Job Objective

• Ensure quality customer service delivery through the provision of efficient and effective branch operation, while ensuring conformity with the bank’s laid down procedures and regulatory guidelines.

Roles & Responsibilities

• Ensure effective/efficient implementation of bank-wide policies with respect to branch operations.
• Supervise activities of operations staff to ensure timely and efficient service delivery to customers.
• Ensure proper documentation for all transactions and authorize transactions within approval limits. Ensure ABH is run at EOD.
• Supervise account opening process and ensure complete documentation and prompt scanning of account mandates as well as tracking/follow-up on deferred documents.
• Ensure that branch ATMs are functional at all times and faults timely escalated and resolved.
• Ensure effective branch cash management – no cash outs, adherence to COP limits (obtain necessary approvals for excess), prompt evacuations etc.
• Ensure that the unit has adequate allocation of resources to enable it meet stated objectives – liaise with HCM/Corporate Services/IT and supervisors as applicable.
• Maintain strong control awareness in branch and ensure adequate departmental controls are in place for all products/processes. Ensure strict adherence with the Call over process.
• Provide timely and accurate reports (institutional and regulatory) on Branch Operations in prescribed formats and intervals.
• Ensure maintenance of appropriate confidentiality and security of customer and transactional information and safety of bank branch assets.
• Conduct/ensure branch training/meeting sessions in line with policy.

Candidate's Profile

• We are looking to hire talented and experienced individuals with 5 years’ banking operations experience in a commercial bank for our branch in Lagos state.
• The ideal candidates must currently work in a commercial bank with minimum of 5 years’ relevant experience in banking operation.

Skills Required:

• General Managerial/Administration.
• Team building/Conflict Management.
• Organization /Coordination skills.
• Good Communication Skills (oral and written).
• Good Interpersonal Skills.
• Strong Personality / Firm & Assertive.
• Capacity to manage and absorb pressure.
• Entrepreneurship/Taking Ownership.
• Supervisory skills.

Knowledge Required:

• Good Knowledge and understanding of banking operations.
• Good Products Knowledge.
• Good understanding of Customer Services.

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Job Objective

• Act as a leader to enhance team performance to the delight of customers through efficient transaction processing.

Roles & Responsibilities

• Responsible for all customer service (non-cash related) processing activities in the branch. These include Funds transfer, Clearing, Trops, LDU, etc.
• Ensure effective and timely service delivery to customers at all customer service unit.
• Ensure efficient TAT in line with service level agreements.
• Drive timely and error-free processing culture among team members.
• Ensure timely balancing and execution of end-of-day procedures.
• Ensure timely and accurate collation of clearing cheques for presentation to ZPC.
• Ensure effective utilization of physical assets at the Customer Service Support Unit.
• Recommend Process Improvements as it relates to Customer Service Support in a bid to ensue service efficiency and cost minimization.
• Ensure timely reconciliation and proof of accounts
• Ensure no Incidence of losses due to Fraud, Regulatory infractions, and Processing errors occur.
• Serve as an effective backup for the BOM.
• Perform other related duties as assigned by the BOM.

Candidate's Profile

• We are looking to hire talented and experienced individuals with 3 years banking operations experience in a commercial bank for our branch in Lagos state.
• The ideal candidates must currently work in a commercial bank with minimum of 3 years in banking operation. 

Knowledge Required:

• Good knowledge and understanding of banking operations.
• Good understanding of basic accounting.
• Conflict management.

Skills Required:

• Good knowledge and understanding of Banking operations.
• Excellent customer service capabilities.
• High level of integrity /Sense of Responsibility.
• Basic Accounting knowledge.
• Analytical skills/Problem-solving.
• Attention to details.
• Good Interpersonal skills.
• Fast and error free processing.
• Supervisory skills. 

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Job Objective

• Act as a leader to enhance team performance to the delight of customers through efficient transaction processing.

Roles & Responsibilities

• Ensure effective and timely service delivery to customers at all customer service units.
• Provide service support needs for tellers; ensure the teller cubicles are manned and functional at all times.
• Maintain a customer friendly disposition at all times.
• Ensure prompt TAT in line with service level agreement.
• Ensure timely preparation and rendition of reports to internal and external parties as required from time to time.
• Acknowledge of MICR cheques issued on the system.
• Supervise the activities of all tellers.
• Prompt and accurate consummation of all transactions within the bank’s approved turnaround time
• Administration of Cash and Vault.
• Ensure availability and workability of working tools for tellers
• Authorize all cash transactions above tellers’ limits
• Review teller’s payout limit, taking into cognizance the teller’s error rates
• Ensure that branch ATMs are functional at all times and that the ATMs do not run out of cash
• Ensure transaction vouchers are called over after the close of business daily
• Maintain up-to-date cash tellers’ proofs and vault registers.
• Ensure the branch maintains cash holdings within the approved COP limit.
• Ensure zero fraud tolerance / error rates.

Candidate's Profile

• We are looking to hire talented and experienced individuals with 3 years’ banking operations experience in a commercial bank for our branch in Lagos state.
• The ideal candidates must currently work in a commercial bank with minimum of 3 years’ experience in Teller functions in the banking industry.

Skills Required:

• Good interpersonal skills.
• Excellent communication skills, both written and verbal.
• Excellent Numerical skills.
• Customer friendly disposition.
• Supervisory skills.
• Problem solving skills.
• Attention to details.
• Fast and error free processing.

Knowledge Required:

• Good knowledge and understanding of Teller Operations.
• Basic Accounting knowledge.
• Customer Relationship Management.
• Cashier activities.

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Job Objective

• Implementation of the Internal Audit’s mandate to review and assess effectiveness and efficiency of the bank’s technologies, processes, people, controls, structures, governance, and practices used to protect networks, computers, programs, and data from attacks from both internal and external threat actors; proffer recommendations for remediation, and achieve closure.
• Investigation of security and data breaches to identify incident root causes, internal control gaps/failure points and vulnerabilities exploited; and to proffer solutions/recommendations to prevent reoccurrence and exposure to corporate liability, sanctions and litigations.

Roles & Responsibilities

• Plan and execute audit programmes to review the bank’s Cybersecurity Governance and Oversight framework, Cybersecurity Risk Management Systems, Cybersecurity Operational Resilience, Metrics, Monitoring & Reporting and Compliance with Statutory and Regulatory Requirements.
•  Coordinate the regular audits of IT Security Monitoring tools, Vulnerability assessment tools, other GISC Application and operating systems as assigned.
• Coordinate audit of GISC as assigned by the Group Head, IT & Digital Banking Audit.
• Coordinate audit of Monitoring and Vulnerability Assessment tools as designated by the Group Head, IT & Digital. Banking Audit.
• Review of audit report from team members before onward forwarding to Group Head, IT & Digital Banking Audit.
• Investigate security and data breaches
• Investigate security and data breaches to identify incident root causes, internal control gaps/failure points and vulnerabilities exploited; and to proffer solutions/recommendations to prevent reoccurrence and exposure to corporate liability, sanctions and litigations.
• Preparation of Directorate/Divisional Cost Report.
• Cost review for UBA Africa.
• Cost code creation as required.

Candidate's Profile

• We are looking for a candidate who has good knowledge of Unix operating systems, review vulnerability assessment reports.
• Has a good interpersonal and investigative skill, with good IT proficiency skill.
• The ideal candidates must have minimum of 3 years relevant work experience.

Skills Required:

• Interpersonal skills.
• Communication skills (written and oral).
• IT proficiency.
• Integrity.
• Good investigative skills.

Knowledge Required:

• Review of Monitoring rules setup to generate alert.
• Review vulnerability assessment reports and mitigation.
• Review of penetration test reports and mitigation.
• Review of firewall rules.
• Unix operating systems.

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Job Objective

• To provide independent assessment of the credit risk management process of the bank with the aim of ascertaining and reporting on the extent of compliance with the credit philosophy, credit planning process, credit approval and management system and responsibility accounting and disciplinary processes.
• To lead and ensure the conduct of audit assignments in such a manner that would lead to the issuance of quality assurance reports(audit reports) to Group Managing Director/Chief Executive Officer of the bank

Roles & Responsibilities

• To lead and execute the audit of business offices in accordance with the formalized and standard audit procedures and programmes.
• Assess and express an opinion on the adequacy of controls in the business office in the advised form.
• Carry out the assessment and evaluation of the operational processes of the business office under audit, and express an opinion in the form advised.
• Issue a quality assurance report (audit report) based on the findings of the audit.
• Carry out the rating and assessment of the job performance of the staff of the business office, and assigning audit ratings to the auditee business office.
• Carry out customer service performance measurement indices of the auditee business office.
• Preparation of the annual audit budgets for the zone.
• Prepare, at the end of each audit, sensitisation memo on pervasive audit issues that portend dangers for losses.
• Maintain proper records of audit reports for the bank for reference purpose and to meet the requirements of our external examiners and regulators.

Candidate's Profile

• We are looking for a candidate who has a sense of good judgement, good investigative skills, is able to carry out the assessment and evaluation of the operational processes of the business office under audit, and express an opinion in the form advised. Also, timeliness in preparation of reports.

Skills Required:

• Banking operations, policies and procedures.
• Audit process.
• Data gathering and analysis.

Knowledge Required:

• Interpersonal skills.
• Communication Skills (written and oral).
• IT and Computer Appreciation.