Job Purpose
To provide visionary leadership, strategic direction, and executive management oversight of the Bank’s operations, ensuring profitability, sustainability, regulatory compliance, and operational excellence. The Managing Director is responsible for executing the Board’s strategic mandate, fostering innovation, driving stakeholder confidence, and positioning the Bank as a leading player in the microfinance and financial inclusion ecosystem.
Key Responsibilities
Strategic Leadership and Business Growth
- Develop, communicate, and execute the Bank’s short, medium, and long-term strategic plans in alignment with the Board’s vision and market opportunities.
- Translate strategic goals into actionable business plans, performance targets, and measurable KPIs across departments.
- Drive financial performance by ensuring sustainable revenue growth, cost optimization, and profitability.
- Oversee product diversification, market expansion, and digital transformation initiatives to enhance competitiveness.
- Promote innovation in financial services, technology, and customer experience delivery.
- Establish and maintain strong relationships with customers, partners, investors, regulators, and other stakeholders.
Operational and Performance Management
- Ensure efficient and effective management of the Bank’s daily operations across all business lines.
- Oversee the design and implementation of robust internal controls, governance, and risk management frameworks.
- Review and approve budgets, financial plans, and performance reports from departments to ensure alignment with strategic goals.
- Monitor key business metrics including loan portfolio quality, asset growth, and operational efficiency.
- Foster inter-departmental collaboration and accountability to ensure organizational alignment.
Governance and Regulatory Compliance
- Ensure full compliance with the Central Bank of Nigeria (CBN), NDIC, and all other applicable regulatory and statutory requirements.
- Promote a strong governance culture and uphold the principles of transparency, accountability, and integrity across the Bank.
- Implement Board directives and decisions, providing timely updates on execution status and outcomes.
- Oversee regulatory audits, examinations, and ensure prompt resolution of identified issues.
- Serve as the primary liaison between Management and the Board, ensuring accurate and timely reporting of the Bank’s performance and strategic progress.
People Leadership and Organizational Development
- Build, lead, and motivate a high-performing executive and departmental leadership team.
- Drive a culture of excellence, innovation, and customer-centricity.
- Champion talent development, succession planning, and employee engagement initiatives.
- Encourage ethical conduct, teamwork, and continuous learning throughout the organization.
- Ensure the HR framework supports meritocracy, accountability, and productivity.
Stakeholder and External Relations
- Represent the Bank in high-level engagements with regulators, shareholders, investors, industry associations, and government agencies.
- Enhance the Bank’s brand reputation through effective communication, corporate responsibility, and community engagement.
- Negotiate and manage strategic partnerships and alliances that support the Bank’s objectives.
Financial Stewardship and Risk Management
- Oversee financial discipline, prudence, and accountability in resource utilization.
- Ensure sound risk management practices to maintain asset quality and minimize credit, operational, and market risks.
- Approve major investments, credit exposures, and capital projects within delegated authority limits.
- Safeguard the Bank’s financial integrity and ensure consistent liquidity and capital adequacy levels.
Supervisory Responsibilities
- Provides executive leadership and oversight to all departmental heads.
- Ensures that all departments align their activities and performance indicators with the Bank’s strategic objectives.
- Reviews departmental reports and provides guidance for continuous improvement.
Key Performance Indicators (KPIs)
- Profitability and revenue growth rate.
- Loan portfolio quality and non-performing loan (NPL) ratio.
- Regulatory compliance and audit rating outcomes.
- Customer satisfaction and retention metrics.
- Employee engagement, performance, and leadership effectiveness.
- Achievement of Board-approved strategic milestones.
Qualifications & Experience:
Education:
- Minimum of a Bachelor’s degree in Finance, Economics, Business Administration, or related field
- MBA or relevant Master’s degree is mandatory
- Professional certifications (ACA, ACCA, CFA) are highly desirable
Experience:
- Minimum 10–15 years banking experience
- At least 5–7 years in senior management role
- Experience in microfinance or retail banking is mandatory
Regulatory Requirements (CBN Fit & Proper Criteria):
- Must meet CBN “Fit and Proper” criteria
- Proven integrity and no criminal/financial misconduct record
- Subject to CBN approval before appointment
Skills and Competencies
- Visionary and strategic leadership capabilities.
- Strong financial management and business acumen.
- In-depth understanding of microfinance operations, digital banking, and financial inclusion models.
- Exceptional communication, negotiation, and stakeholder management skills.
- High ethical standards, integrity, and sound judgment.
- Proven ability to lead transformational change and manage complex challenges.
- Deep knowledge of corporate governance, risk management, and regulatory frameworks.
- Inspirational leadership with a focus on innovation, accountability, and sustainability.
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