Job Opportunities at Meditrack Limited

Department: Facilities Management / Operations
Reports To: Head of Operations

Job Summary:

The Facility Manager is responsible for the effective operation, maintenance, and safety of all physical infrastructure, equipment, and support systems within the hospital. This includes overseeing building systems (electrical, mechanical, plumbing), ensuring regulatory compliance, managing vendor contracts, and coordinating facility-related projects. The role plays a key part in ensuring a safe, functional, and patient-friendly environment.

Key Responsibilities:

• Oversee the maintenance and operation of hospital infrastructure.
• Ensure compliance with healthcare facility standards, safety regulations, and environmental guidelines.
• Supervise facility maintenance staff and coordinate janitorial, security, gardening, and waste management teams.
• Develop and implement preventive maintenance schedules for all hospital systems and equipment.
• Manage budgets related to facilities repairs, utilities, and capital projects.
• Coordinate space planning, renovations, and repairs while minimizing disruption to patient care.
• Liaise with vendors and service contractors to ensure quality and timely delivery of services.
• Lead response efforts for facility-related emergencies (e.g., power outages, equipment failure, flooding).
• Conduct regular facility inspections to identify and resolve issues promptly.
• Maintain records of facility assets, warranties, and maintenance logs.
• Ensure proper waste disposal practices.
• Support sustainability initiatives and promote energy-efficient practices.

Qualifications and Skills:

• Bachelor’s degree in Facility Management, Engineering, Building Services, or a related field. A Master\'s or healthcare facility-specific certification (e.g., IFMA certifications) is an advantage.
• Minimum of 2 years of experience in facility or operations management, preferably in a hospital or healthcare environment.
• Strong knowledge of hospital safety codes, infection control standards, and building regulations.
• Proven experience managing multidisciplinary teams and external vendors.
• Excellent leadership, organizational, and problem-solving skills.
• Good financial and project management abilities.
• Proficiency in facility management software and MS Office Suite.
• Strong interpersonal and communication skills.

Working Conditions:

• Regularly required to move throughout hospital premises and mechanical areas.
• May be on-call to respond to emergencies during off-hours, weekends, or holidays.
• Work involves exposure to construction zones, mechanical systems, and emergency repairs.

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Department: Security Unit
Reports To: Head of Security / Facility Manager

Job Summary:

The Hospital Security Supervisor is responsible for overseeing the daily operations of the security team to ensure a safe and secure environment for patients, staff, visitors, and hospital property. This role involves supervising guards, monitoring compliance with hospital policies, coordinating emergency responses, and serving as a liaison between hospital management and the security team.

Key Responsibilities:

• Supervise, schedule, and coordinate the daily activities of security personnel across all hospital zones.
• Ensure proper coverage for all shifts, including weekends and holidays.
• Conduct routine patrols to monitor and enforce hospital safety, security, and access control policies.
• Respond promptly to security incidents, disturbances, and emergencies (e.g., theft, violence, fire, medical emergencies).
• Train new security staff and conduct regular drills on emergency response, conflict de-escalation, and patient interaction.
• Monitor CCTV, alarm systems, and security equipment to detect and address potential threats.
• Maintain accurate and timely reports of incidents, patrol logs, shift reports, and visitor records.
• Investigate security breaches and work with hospital leadership and law enforcement as needed.
• Ensure compliance with local laws, healthcare regulations, and hospital-specific safety protocols.
• Supervise enforcement of visitation policies and provide support in managing difficult or disruptive visitors.
• Conduct performance evaluations and recommend disciplinary actions where appropriate.
• Recommend improvements to security policies, procedures, and training programs.

Qualifications and Skills:

• Minimum of OND or higher in Criminology, Security Management, or related fields is preferred.
• Minimum 3–5 years of experience in security, with at least 1–2 years in a supervisory role—preferably in a healthcare or high-traffic setting.
• Strong knowledge of hospital security protocols, emergency response procedures, and regulatory compliance.
• Excellent leadership, team coordination, and communication skills.
• Ability to remain calm under pressure and handle conflict or emergencies professionally.
• Physical fitness and ability to respond quickly in emergency situations.
• Basic computer skills for reporting and incident documentation.
• Certification in first aid, CPR, or health and safety is a plus.

Working Conditions:

• Indoor and outdoor duties across various hospital departments and facilities.
• Exposure to high-stress situations, confrontational individuals, and emergency scenes.
• Rotational shifts, including night, weekend, and holiday duties as needed.
• Required to wear a uniform and ID badge while on duty.

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Department: Janitorial Unit
Reports To: Facilities Manager 

Job Summary:

The Janitor Supervisor oversees the day-to-day cleaning operations in a hospital setting, ensuring that all areas are maintained to the highest standards of cleanliness, hygiene, and safety. This role involves supervising janitorial staff, assigning tasks, conducting inspections, and ensuring compliance with infection control and hospital protocols.

Key Responsibilities:

• Supervise and coordinate the work schedules of janitorial staff across all hospital areas (e.g., wards, theaters, restrooms, offices, waiting areas).
• Ensure proper cleaning and sanitization of patient-care areas in line with infection prevention and control (IPC) standards.
• Conduct regular inspections of assigned zones to ensure cleanliness and adherence to hygiene protocols.
• Train new janitors and provide ongoing coaching on cleaning techniques, safety procedures, and use of equipment/chemicals.
• Ensure cleaning staff wear appropriate personal protective equipment (PPE) and follow safety protocols.
• Monitor inventory levels of cleaning supplies and request replenishment as needed.
• Report maintenance issues or hazards observed during inspections to the Facilities Manager.
• Develop duty rosters to ensure adequate coverage for all shifts, including weekends and holidays.
• Ensure proper handling and disposal of wastes.
• Maintain records of cleaning logs, shift schedules, supply usage, and staff performance.
• Handle disciplinary issues, staff conflicts, or performance gaps among janitorial team members.
• Participate in audits, health inspections, and internal reviews when required.

Qualifications and Skills:

• Minimum of SSCE or OND; further certification in facility management, environmental health, or housekeeping is a plus.
• At least 2–3 years of supervisory experience in a janitorial or housekeeping role, preferably in a hospital or healthcare setting.
• Good understanding of hospital-grade cleaning procedures, infection control standards, and waste management protocols.
• Strong leadership, delegation, and team coordination skills.
• Excellent attention to detail and organizational abilities.
• Good communication and reporting skills.
• Familiarity with health and safety regulations and basic emergency procedures.
• Ability to work flexible shifts, including evenings, weekends, and public holidays.

Working Conditions:

• Exposure to cleaning chemicals, bodily fluids, and infectious waste.
• Requires use of PPE and regular movement across multiple hospital areas.
• Fast-paced environment requiring regular multitasking and supervision.

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Department: Security Unit

Reports To: Security Supervisor 

Job Summary:

The Hospital Security Guard is responsible for ensuring the safety and security of patients, staff, visitors, and hospital property. This role requires vigilance, professionalism, and a calm demeanor in handling emergency and non-emergency situations, contributing to a safe healing environment within the hospital premises.

Key Responsibilities:

• Monitor entrances, exits, and hospital grounds to prevent unauthorized access and ensure safety.
• Conduct regular patrols of the hospital facility, including wards, parking areas, emergency units, and restricted zones.
• Manage visitor access and enforce hospital visitation rules and ID requirements.
• Respond promptly to alarms, disturbances, and emergency calls, including fire, theft, violence, or suspicious activity.
• Assist in managing aggressive or disruptive individuals, ensuring de-escalation and safety.
• Support emergency response procedures (e.g., evacuations, lockdowns, fire drills).
• Maintain detailed logs and incident reports as required.
• Monitor CCTV surveillance systems and report irregularities.
• Work in collaboration with hospital staff and law enforcement when needed.
• Secure doors, windows, and entrances after hours.
• Uphold patient confidentiality and hospital regulations at all times.

Qualifications and Skills:

• Minimum of SSCE/High School Diploma or equivalent.
• Previous experience in security, especially in healthcare or high-traffic environments, is an added advantage.
• Physically fit, with the ability to stand, walk, and respond quickly for extended periods.
• Basic knowledge of first aid and emergency response protocols is a plus.
• Excellent communication and observation skills.
• Integrity, alertness, and ability to handle stressful situations calmly.
• Ability to work independently and within a team.
• Willingness to work on rotating shifts, including weekends, nights, and public holidays.

Working Conditions:

• Exposure to high-pressure environments and occasional confrontations.
• May work in both indoor and outdoor settings.
• Required to wear a security uniform and ID badge at all times.

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Department: Janitorial Unit

Reports To: Janitor Supervisor 

Job Summary:

The Hospital Janitor is responsible for maintaining a clean, safe, and sanitary environment in all areas of the hospital, including patient rooms, operating theaters, offices, hallways, and public spaces. This role would ensure high standards of cleanliness in compliance with hospital policies and health regulations.

Key Responsibilities:

• Clean and disinfect patient rooms, surgical areas, restrooms, waiting areas, offices, and other hospital spaces.
• Safely handle and dispose of wastes.
• Sweep, mop, vacuum, and polish floors using appropriate cleaning equipment.
• Restock soap dispensers, hand sanitizers, paper towels, and other supplies.
• Follow strict protocols for cleaning high-risk areas.
• Use personal protective equipment (PPE) as required.
• Report maintenance issues (e.g., leaks, broken fixtures) promptly to supervisors.
• Ensure cleaning supplies are used properly and stored securely.
• Follow infection prevention and control policies to prevent cross-contamination.
• Respond to urgent cleaning requests in emergency situations or spills.
• Maintain confidentiality and respect patient privacy at all times.

Qualifications and Skills:

• Minimum of SSCE/High School Diploma or equivalent.
• Prior janitorial experience, especially in a hospital or healthcare setting, is preferred.
• Knowledge of cleaning chemicals and supplies.
• Familiarity with safety and sanitation standards (e.g., WHO, CDC, or local health agency guidelines).
• Physical stamina and ability to lift, push, and pull cleaning equipment.
• Attention to detail and the ability to follow procedures precisely.
• Good interpersonal skills and the ability to work as part of a team.
• Willingness to work shifts, including nights, weekends, and holidays.

Working Conditions:

• Frequent exposure to bodily fluids, infectious waste, and cleaning chemicals.
• Requires wearing protective gear such as gloves, gowns, and masks.
• Work is performed indoors with walking, standing, and lifting throughout shifts.