Jobs at Future Moves Recruitment Agency Limited (FMR Agency)

Role Overview

• The Customer Service Representative will serve as the primary point of contact for customers at the Lekki store and across digital platforms including WhatsApp, phone calls, and Instagram.
• The role involves managing bookings, handling enquiries, resolving customer issues, and supporting sales through effective service recommendations.

Key Responsibilities
Customer Interaction:

• Welcome and attend to walk-in customers with professionalism and warmth
• Respond promptly to customer enquiries via WhatsApp, phone, and Instagram
• Provide accurate information about services, pricing, turnaround times, and care products
• Build strong customer relationships that encourage repeat visits and referrals

Bookings & Order Management:

• Accurately manage and log all walk-in and online bookings
• Track order status and proactively update customers on their shoes’ progress
• Liaise with the Yaba branch regarding shared orders, transfers, and updates
• Maintain accurate customer records and job logs

Sales & Upselling:

• Recommend services and products based on customers’ specific needs
• Upsell premium treatments, packages, and care products
• Support monthly sales targets by converting enquiries into confirmed bookings

Complaint Resolution:

• Handle customer complaints with empathy and professionalism
• Resolve issues promptly or escalate where necessary
• Follow up with customers to ensure satisfaction
• Report recurring complaints to improve service quality

Requirements

• Candidates should possess an OND / Bachelor's Degree with 2–3 years of experience in customer service, retail, or hospitality.
• Strong verbal and written communication skills in English
• Professional, calm, and customer-focused
• Highly organized with the ability to manage multiple enquiries simultaneously
• Comfortable managing communication across WhatsApp, Instagram, and phone
• Interest in sneakers, fashion, or lifestyle brands is an added advantage
• Honest, reliable, and proactive in handling responsibilities.

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Job Summary

• We are seeking a proactive Social Media Manager with a strong understanding of the beauty industry to oversee our social media accounts, create engaging content, and drive sales.
• This role involves managing customer engagement, planning content, and supporting brand growth across all platforms.

Key Responsibilities

• Manage Instagram, Facebook, and other social media accounts.
• Create high-quality images and self-shot videos for posts and ads.
• Engage with followers, respond to DMs, and drive sales through upselling.
• Plan and schedule content 3–4 weeks in advance.
• Repost influencer and customer content when relevant.
• Collaborate with marketing and sales teams to align campaigns.
• Stay up-to-date on beauty trends and incorporate them into content.

Qualifications

• 1 - 3 years of social media management experience (beauty industry preferred).
• Strong knowledge of social media trends, analytics, and engagement strategies.
• Excellent verbal and written communication skills.
• Comfortable in front of the camera and able to produce creative content.
• Detail-oriented, proactive, and sales-driven.
• Basic knowledge of makeup is required.
• Understanding of the beauty industry and trends is highly desirable.

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Job Brief

• We are seeking a talented female Marketing Executive to lead marketing projects that drive our company’s success.
• You will organize creative campaigns and promotional events tailored to trends and customer preferences, with a strong focus on the beauty industry.

Key Responsibilities

• Develop efficient and intuitive marketing strategies.
• Organize and oversee advertising/communication campaigns.
• Promote brand awareness and analyze competitor activities.
• Conduct surveys to assess customer needs and loyalty.
• Monitor campaign progress using metrics and prepare performance reports.
• Collaborate with managers to prepare budgets and monitor expenses.
• Negotiate effectively with vendors, partners, and stakeholders for optimal marketing outcomes.

Requirements & Skills

• B.Sc / BA in Marketing, Business Administration, or a relevant discipline.
• Proven experience as a Marketing Executive or in a similar role.
• Must be female.
• Strong understanding of market research techniques, data analysis, and statistical methods.
• Thorough knowledge of strategic planning principles and marketing best practices.
• Strong negotiation skills.
• Deep understanding of the beauty industry, trends, and customer behavior.
• Proficient in MS Office and marketing software (e.g., CRM).
• Familiarity with social media platforms and digital marketing.
• Strong organizational and time-management abilities.
• Creativity and commercial awareness.
• Basic knowledge of makeup is required.

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Job Description

• We are seeking a highly organized and detail-oriented Data & Operations Supervisor to join our team.
• This role is pivotal in ensuring the accurate capture and maintenance of all client, investor, ajo, and loan records.
• The Data & Operations Supervisor will also be responsible for supervising staff, recording materials used in production, preparing invoices, and issuing dispatch documentation for delivery drivers.
• The successful candidate must be able to work independently, with minimal supervision, and demonstrate a high degree of confidentiality, responsibility, and accountability.
• The Data & Operations Supervisor will report directly to management and will ensure that all documentation is accurate, properly organized, and securely handled.

Key Responsibilities

• Capture and update client, investor, ajo, and loan records with precision.
• Maintain organized records for all client documentation.
• Use Google Sheets and Microsoft Excel to manage and update records efficiently.
• Supervise operational and production staff as required.
• Record materials used in the production process and monitor inventory levels.
• Prepare invoices and dispatch documents for delivery drivers.
• Submit daily and weekly summaries and reports to management for review.
• Ensure accuracy, confidentiality, and accountability in all documentation and reporting.

Qualification

• Minimum of OND / HND / B.Sc. Degree in Business Administration Or any related discipline.
• Must reside around Arepo axis (Magboro, Mowe, Ibafo, Berger axis preferred).
• Must be willing to work full-time onsite.
• Must be able to handle confidential financial / client information.
• Experience in data management, inventory records, supervision, or administrative support is an advantage.

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Role Description

• We are seeking an experienced and licensed pharmacist to oversee the professional and operational activities of our neighbourhood pharmacy & supermarket.
• The ideal candidate will be responsible for ensuring regulatory compliance, dispensing medications accurately, providing quality pharmaceutical care, supervising pharmacy staff, and supporting the overall business growth of the pharmacy.

Key Requirements

• Bachelor of Pharmacy (B.Pharm) or Doctor of Pharmacy (Pharm.D).
• Current license to practice as a Pharmacist in Nigeria (PCN registration).
• Minimum of 2-5 years post-NYSC experience in community or retail pharmacy practice.
• Strong knowledge of drugs, pharmaceutical care, and regulatory compliance.
• Excellent communication, counselling, and customer service skills.

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Role Overview

• We are seeking a highly experienced Senior Finance Officer to oversee key financial operations and ensure strong financial management within a growing financial services organization.
• The ideal candidate will be a hands-on finance professional with strong experience across financial reporting, accounting, regulatory compliance, and financial analysis.
• This role requires someone who can manage multiple finance functions while providing accurate financial insights to support business decision-making.

Key Responsibilities

• Prepare and deliver monthly management accounts including profit and loss statements, balance sheets, and cash flow reports
• Manage financial accounting activities including general ledger maintenance, reconciliations, and month-end closing
• Oversee bank and payment account reconciliations and resolve discrepancies promptly
• Ensure compliance with statutory financial requirements including tax filings, VAT, withholding tax, and regulatory submissions
• Support external audit processes and coordinate documentation for financial reviews
• Monitor daily cash flow and manage treasury-related activities
• Maintain accurate records for accounts payable and receivable
• Develop financial reports, forecasts, and financial models to support management decision-making
• Strengthen financial controls and ensure compliance with applicable financial regulations.

Requirements
Education & Experience:

• Bachelor’s Degree in Accounting, Finance, Economics, or a related field
• 6 - 8 years of progressive experience in finance, accounting, or financial management roles
• Experience within financial services, fintech, banking, or regulated financial institutions is an advantage.

Certifications & Technical Skills:

• ICAN (ACA) or ACCA qualification is required
• Strong proficiency in Microsoft Excel and financial modelling
• Experience using accounting or ERP systems such as Sage, QuickBooks, SAP, or similar tools
• Good understanding of IFRS standards, tax compliance, and financial reporting frameworks.