Jobs at Genesis Group

Job Summary

• We are seeking an experienced Assistant General Managerto support the General Manager in overseeing daily operations, managing staff, and driving service excellence. The AGM will act as a key operational leader, ensuring smooth running of activities, high guest/customer satisfaction, and adherence to company policies and financial targets.

Key Responsibilities

• Support the General Manager in planning, organizing, and supervising daily operations across departments (front office, housekeeping, food & beverage, admin, etc.).
• Assist in budgeting, expense control, and performance monitoring to ensure profitability and operational efficiency.
• Supervise departmental supervisors and staff, conduct performance reviews, and provide coaching and disciplinary support where needed.
• Ensure high standards of service, hygiene, and safety are consistently maintained in line with company and regulatory requirements.
• Handle customer complaints, resolve operational issues promptly, and take on leadership responsibilities in the absence of the General Manager.
• Assist in recruitment, training, and scheduling of staff, and ensure compliance with HR and labour regulations.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field (or equivalent experience).
• Minimum of 4–6 years of progressive experience in operations, hospitality, or management, with at least 2 years in a supervisory or managerial role.
• Strong leadership, communication, and problem‑solving skills, with the ability to work under pressure.
• Good knowledge of budgeting, customer service standards, and basic HR/admin procedures.
• Computer literate (MS Office / POS or property‑management systems is an advantage).

go to method of application »

Job Summary

• We are seeking a proactive Business Efficiency Officer to analyze and improve our business processes, reduce waste, and increase operational productivity. The officer will monitor workflows, identify inefficiencies, and implement practical solutions to improve service delivery, cost control, and customer satisfaction.

Key Responsibilities

• Map and review existing business processes (operations, sales, finance, service delivery) to identify bottlenecks, delays, and redundancies.
• Propose and implement process‑improvement initiatives (standard operating procedures, checks, targets, and simple automation tools) to boost efficiency and reduce costs.
• Monitor key performance indicators (KPIs) such as processing time, customer wait time, wastage, and error rates, and report insights to management.
• Work with department heads to design and roll‑out improved workflows, training materials, and basic controls (e.g., checklists, sign‑offs, stock tracking).
• Support internal audits or control checks to ensure compliance with policies, proper documentation, and accurate records.
• Recommend simple technology or tool upgrades (e.g., spreadsheets, basic software, or approvals systems) that improve accuracy and speed of operations.

Requirements

• Bachelor’s degree in Business Administration, Management, Economics, or a related field (or equivalent experience).
• 2–4 years of experience in operations, admin, audit, or process‑improvement roles; experience in hospitality, restaurant, or service business is an advantage.
• Strong analytical, problem‑solving, and organizational skills with attention to detail.
• Basic computer skills (Excel/Sheets, reports, and simple dashboards) and willingness to learn small tools or software.
• Good communication and interpersonal skills to work with managers and frontline staff.

go to method of application »

Job Summary

• We are seeking a vigilant and disciplined Security Officer to safeguard our premises, staff, and visitors.
• The officer will monitor the environment, enforce security protocols, and ensure a safe and orderly atmosphere at all times.

Key Responsibilities

• Conduct regular patrols of the premises (building, compound, car park) to deter and detect suspicious activity or security breaches.
• Control access by checking ID, logging visitors, and verifying credentials at the gate or entrance.
• Operate CCTV and alarm systems where available, and respond promptly to alerts or incidents.
• Report any security incidents, damage, or safety issues to the supervisor or management immediately.
• Ensure doors, gates, and windows are properly locked and secured at the end of each shift.
• Assist staff and visitors courteously while maintaining a professional and reassuring presence.

Requirements

• Minimum of Senior Secondary School Certificate (SSCE) or equivalent.
• 1–2 years of experience as a security officer or similar role is an advantage.
• Physically fit, alert, and able to work long hours or night shifts.
• Strong sense of responsibility, integrity, and ability to remain calm under pressure.
• Basic training or certification from a recognized security agency is a plus (e.g., NIS‑approved trainings).

go to method of application »

Job Summary

• We are seeking a diligent Housekeeping Supervisor to lead our housekeeping team and ensure all rooms, common areas, and facilities are kept clean, orderly, and guest‑ready at all times.
• The supervisor will plan schedules, train staff, and maintain high standards of hygiene and presentation.

Key Responsibilities

• Supervise and coordinate daily housekeeping activities, assigning duties and schedules to housekeeping staff.
• Inspect guest rooms, restrooms, corridors, lobbies, and other public areas to ensure cleanliness, proper arrangement, and adherence to standards.
• Train and mentor housekeeping staff on cleaning procedures, safety, and guest‑service standards; provide feedback and performance reviews.
• Maintain inventory of cleaning supplies, linens, and uniforms; initiate orders when stock is low to avoid shortages.
• Respond promptly to guest or client complaints or special requests regarding housekeeping and ensure timely resolution.
• Ensure compliance with health, safety, and environmental standards, and coordinate with maintenance on any equipment or facility‑related issues.

Requirements

• ND / HND qualification in Hotel Management, Hospitality, or a related field; or equivalent experience in housekeeping.
• 2–3 years of experience in housekeeping, with at least 1 year in a supervisory or team‑leader role (hotel, guest house, or large estate preferred).
• Strong leadership, organizational, and communication skills, with attention to detail.
• Physically fit and able to stand for long hours and lift moderate loads.
• Basic computer literacy and record‑keeping skills is an advantage.

go to method of application »

Job Summary 

• We are seeking an experienced Executive Chefto lead our kitchen team, oversee all food‑production operations, and ensure consistently high‑quality dishes and service.
• The Executive Chef will be responsible for menu development, cost control, staff management, and maintaining the highest standards of food safety and presentation.

Key Responsibilities

• Plan, design, and update menus (seasonal, à la carte, buffet, and events) that align with the outlet’s concept and market positioning.
• Oversee all kitchen operations, including mise‑en‑place, plating, service flow, and kitchen cleanliness.
• Control food costs, manage inventory, place orders, and minimize waste while maintaining quality.
• Hire, train, schedule, and supervise kitchen staff (sous chefs, line cooks, commis, stewards), and conduct performance reviews.
• Ensure strict compliance with food safety, hygiene, and fire‑safety regulations, and maintain all kitchen equipment and tools.

Requirements

• Degree or Diploma in Culinary Arts / Hospitality Management, or equivalent professional training.
• Minimum of 5 years of experience in a restaurant, hotel, or large catering operation, including at least 2 years in a senior chef or Executive Chef role.
• Strong knowledge of Nigerian and international cuisines, modern plating trends, and food costing.
• Proven experience in menu engineering, staff training, and inventory management.
• Excellent leadership, communication, and organizational skills; ability to work under pressure.
• Food safety or HACCP certification is highly desirable.