Housekeeping Supervisor at Genesis Group

Job Summary

• We are seeking a diligent Housekeeping Supervisor to lead our housekeeping team and ensure all rooms, common areas, and facilities are kept clean, orderly, and guest‑ready at all times.
• The supervisor will plan schedules, train staff, and maintain high standards of hygiene and presentation.

Key Responsibilities

• Supervise and coordinate daily housekeeping activities, assigning duties and schedules to housekeeping staff.
• Inspect guest rooms, restrooms, corridors, lobbies, and other public areas to ensure cleanliness, proper arrangement, and adherence to standards.
• Train and mentor housekeeping staff on cleaning procedures, safety, and guest‑service standards; provide feedback and performance reviews.
• Maintain inventory of cleaning supplies, linens, and uniforms; initiate orders when stock is low to avoid shortages.
• Respond promptly to guest or client complaints or special requests regarding housekeeping and ensure timely resolution.
• Ensure compliance with health, safety, and environmental standards, and coordinate with maintenance on any equipment or facility‑related issues.

Requirements

• ND / HND qualification in Hotel Management, Hospitality, or a related field; or equivalent experience in housekeeping.
• 2–3 years of experience in housekeeping, with at least 1 year in a supervisory or team‑leader role (hotel, guest house, or large estate preferred).
• Strong leadership, organizational, and communication skills, with attention to detail.
• Physically fit and able to stand for long hours and lift moderate loads.
• Basic computer literacy and record‑keeping skills is an advantage.