Job Description
We need a Customer Service Officer to support our online and offline customer service:
Manage social media posting schedules for Facebook, Twitter, Instagram, LinkedIn and Twit
Job Summary
As the Customer Service Manager, you will be responsible for overseeing customer interactions, managing the service team, and ensuring smooth order processing and client satisfaction
Responsibilities
You’ll focus on:
Handling inbound and outbound calls, emails, and live chats from residential, commercial, and VVIP customers.
Escalating complex or technical issues to
Job Summary:
The Customer Relations Officer (CRO) you will be responsible for ensuring that all clients receive an outstanding and memorable experience. You will be required to ensure an effective
Job Summary
The customer service agent is the first line of contact for LifeBank customers. The role will handle incoming and outgoing calls, customer inquiries and provide appropriate solutions
CUSTOMER SUCCESS TRAINER
RESPONSIBILITIES:
Lead training sessions, both online and in-person, customized to meet the specific needs of various user groups and ensure proficiency in using the In
Be knowledgeable of restaurant policies regarding personnel and customers.
Ensure that customers have a good time at the restaurant, look immediately into any complaints they might have and ensur
Respond to customer inquiries via phone, email, chat, or in-person, providing accurate and timely information.
Resolve product or service problems by clarifying the customer\\\'s complaint an
Description
At Carbon, we don’t do boring. Even our customer service has to bring the vibe. We’re not looking for the usual suspects:
The Ticket Closer who confuses “clos
We are hiring a Head of Customer Experience & Activation for a leading FinTech company that is transforming financial inclusion in Nigeria and across Africa. This is an in-person, mid-level manage
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Marketing Executive.
The successful candidate will be responsible for man
Responsibilities
Open the store promptly, ensuring all systems and displays are ready for the day.
Clean and organize the store before sales begin to maintain a welcoming environment.
Engage
Qualifications:
Minimum of OND in any relevant field.
Candidates must reside around the Oshodi axis.
Responsibilities:
Respond to customer inquiries via phone, email, and in-person,
Job Overview
We are seeking on behalf of our client to hire a proactive and customer focused Customer Service Representative.
The successful candidate will be responsible for engaging
Description
We are hiring a customer service representative to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a
Key Responsibilities
Customer Service:
Respond promptly to customer inquiries via phone, email, live chat, and in-app messaging.
Troubleshoot account issues, payment concerns, and transacti
What You’ll Do
Engage with customers via email, phone calls and WhatsApp
Follow up on inquiries, provide product information, and assist with purchases
Maintain a daily log of customer
What You Need
The Research Lead will run user research from start to finish, based in Nigeria and supporting all M-KOPA markets, to generate clear insights that guide product and experience deci