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  • Posted: Oct 8, 2025
    Deadline: Not specified
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  • MyMedicalBank is a cloud-based application designed for storing and retrieving essential health information of patients and non-patients and the outcomes of hospitalisation combined with a directory of registered doctors and health facilities in Nigeria.
    Read more about this company

     

    Customer Service Officer

    Job Description

    • We need a Customer Service Officer to support our online and offline customer service:
    • Manage social media posting schedules for Facebook, Twitter, Instagram, LinkedIn and Twitter.
    • Create engaging and appropriate video content.
    • Escalate and resolve customer complaints professionally.
    • Keep records of customer interactions, process customer accounts, and file documents.

    Skills We’re Looking For

    • Familiarity with CRM systems and practices
    • Customer orientation and ability to respond to different types of characters
    • Excellent communication and presentation skills.
    • Minimum of OND
    • Bonus: Proximity to Ikeja is an added advantage.

    Check how your CV aligns with this job

    Method of Application

    Send to jobs@mymedicalbank.com

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