Job Description
The person in this role is a hybrid of a relationship builder, a strategic account planner, and a revenue driver.
The CSKAM is responsible for driving exceptional customer sati
Key responsibilities:
Respond to customer inquiries and resolve issues promptly.
Provide product/service information and offer solutions.
Handle customer complaints and escalate complex issu
Location: DIL HQ-Lagos, DIL HQ-Lagos
Company: Dangote Industries Limited
JOB PURPOSE / SUMMARY
The Customer Service/Shipping Manager ensures that shipping operations at the Refinery
Key Responsibilities
Communicate with customers via apps, chat, or phone in clear, professional English.
Take and confirm customer orders, ensuring accuracy and clarity.
Enter and update ord
Key Responsibilities
Respond to customer inquiries via phone, email, and in person
Reach out to clients occupying property
Provide accurate information about property listings and services
Job Summary
We are seeking a passionate and customer-focused Customer Sales Representative (Female) with at least 3 years of experience in selling maternity and baby products.
The ideal candid
We are seeking a Customer Support Lead who will be responsible for overseeing the day-to-day operations of our customer support team, ensuring that all customer inquiries and issues are addressed effi
We’re looking for a motivated individual to support the Project Manager in delivering high quality customer service to our organisation. You will use insight and data to prioritise needs, identi
Genesis Couture Ltd is a proudly Nigerian fashion brand with over a decade of craftsmanship and innovation in bespoke menswear. As we expand our operations and customer base, we’re looking for a
Our client, a fast-growing culinary company, is looking to hire a Customer Service Manager who will be responsible for overseeing all aspects of the customer service team, managing the customer servic
Job Overview
We are seeking an experienced and customer-focused Customer Service Representative to join our retail team.
The ideal candidate will have prior experience in a retail environment
The Customer Service Account Manager will be the dedicated point of contact for all operational enquiries received from ACCA’s partners and will assume ownership for resolution keeping the partn
Key Responsibilities
Deliver exceptional customer support across multiple channels (calls, email, webchat, social media).
Address and resolve customer queries efficiently, escalating complex i
Job Summary
The Customer Relations Officer (CRO) you will be responsible for ensuring that all clients receive an outstanding and memorable experience.
You will be required to ensure an effect
Overview
The ideal candidate will be responsible to lead the entire customer experience strategy on behalf of the organization.
He/she will perform the below strategic responsibilities:
Task/
The Customer Care Executive will be responsible for ensuring excellent customer service experiences by handling inquiries, resolving complaints, coordinating service support, and maintaining strong cl
Responsibilities
Client Communication and Inquiry Management:
Frontline Contact: Serve as the first point of contact for clients, real estate agents, property managers, and other stakeholders v
Job Summary:
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan per