Customer Care Representative at Dame Chops and Events

Key responsibilities:

• Respond to customer inquiries and resolve issues promptly.
• Provide product/service information and offer solutions.
• Handle customer complaints and escalate complex issues.
• Document customer interactions and maintain records.
• Meet customer satisfaction and service standards.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution skills.
• Ability to work in a fast-paced environment.
• Basic computer skills and software knowledge.
• Patience and empathy in customer interactions.