Customer Service Representative at Amy Consulting

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person
• Reach out to clients occupying property
• Provide accurate information about property listings and services
• Assist clients with inquiries, bookings, and transactions
• Maintain a professional and friendly relationship with customers
• Resolve customer complaints efficiently and professionally
• Work closely with the sales and marketing team to enhance client satisfaction

Key Requirements

• Bachelor’s degree or equivalent experience in customer service or a related field
• Previous experience in customer service, preferably in real estate
• Excellent verbal and written communication skills
• Strong problem-solving and conflict-resolution abilities
• Ability to manage multiple client interactions