Customer Service Manager at TeamAce Limited

Job Summary

• As the Customer Service Manager, you will be responsible for overseeing customer interactions, managing the service team, and ensuring smooth order processing and client satisfaction.

Responsibilities

• Oversee daily customer service operations, ensuring timely and professional handling of client inquiries and orders
• Manage and train the customer service team to maintain excellent communication and efficiency
• Monitor performance, set KPIs, and handle escalated customer issues
• Analyze feedback to improve service quality and strengthen customer relationships

Requirements

• B.Sc./HND in Business Administration, Communications, Hospitality, or related field
• 3–5 years’ experience managing customer service or client relations teams
• Excellent leadership, communication, and problem-solving skills
• Proficiency in CRM systems, Microsoft Office Suite, and service management tools.

Salary
N300,000 - N500,000 per month. 

Application Closing Date
15th November, 2025.