Senior Human Capital Management Associate at Lakowe Lakes Golf & Country Estate

Overview

• The ideal candidate will be responsible for implementing end-to-end HR processes with a strong emphasis on talent acquisition.
• This role involves executing comprehensive HR strategies to enhance recruitment, compensation and benefits, performance management, compliance with labor laws, and learning and development initiatives.
• The candidate will also manage exit processes and employee relations to ensure effective HR operations, while providing leadership and guidance to HR analysts within the team.

Main Responsibilities
Talent Acquisition and Recruitment:

• Implement effective recruitment strategies to attract and retain top talent.
• Utilize modern recruitment tools and platforms to streamline hiring processes.
• Monitor and improve candidate experience metrics.

Compensation and Benefits

• Administer compensation and benefits across all entities.
• Prepare payroll reports and schedules for Pension, PAYE and other relevant payroll deductions in a timely manner.
• Other payroll related activities.

Performance Management Implementation:

• Execute performance management systems and processes.
• Coordinate and facilitate regular performance reviews and appraisals.
• Deliver support and training on performance management practices.

Learning and Development Implementation:

• Implement training and development needs across the organization.
• Execute training programs to enhance employee skills and knowledge.
• Monitor and evaluate the effectiveness of training programs.

HR Policy Implementation and Compliance:

• Ensure compliance with labor laws and regulations.
• Implement HR policies and procedures aligned with best practices

Employee Relations Implementation:

• Address employee concerns and resolve any issue promptly.
• Implement initiatives to enhance employee engagement and job satisfaction.

Team Leadership:

• Provide leadership and guidance to HR analysts within the team.
• Ensure HR analysts and associates are effectively executing their responsibilities.
• Foster a collaborative and supportive team environment.

KPI

• Time to Fill Positions: Average number of days from job posting to offer acceptance.
• Recruitment Cost per Hire: Total cost involved in hiring divided by the number of hires.
• Training Participation Rate: Percentage of employees participating in training programs.
• Compliance Rate: Percentage of HR processes and policies compliant with labor laws and regulations.
• Employee Satisfaction Index: Measure of employee satisfaction and engagement through regular surveys.
• HR Process Efficiency: Time taken to complete key HR processes such as onboarding and offboarding.
• HR Service Delivery Efficiency: Evaluates the efficiency of HR services, such as the time taken to resolve employee queries

Experience and Education
Education:

• Minimum of a Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• Master’s degree or professional certification from a recognized HR institute is an added advantage.

Experience:

• At least 7 years of experience in a Human Resources role with a focus on recruitment, Performance management, and employee engagement.
• Experience in key industries such as Real Estate, Hospitality, Financial Services, FMCG, Infrastructure, and Utilities is preferred.

Skills & Attributes
Technical Skills:

• Extensive knowledge and experience in recruitment and talent acquisition strategies.
• Proficient in compensation and benefits administration.
• Strong understanding of performance management and learning and development.
• Knowledge of labor laws and compliance requirements.

General Skills:

• Excellent organizational and time management skills.
• Strong analytical and problem-solving abilities.
• Exceptional written and verbal communication skills.
• Ability to work collaboratively and independently, high level of confidentiality.