Sales and Customer Service Manager at Law and Visas

Job Summary

• We are seeking a highly motivated and experienced Sales Manager with a minimum of 5 years of proven sales leadership experience. 
• The successful candidate will drive revenue growth, lead the sales team, and develop strategies to convert client inquiries into successful engagements.

Responsibilities

• Team Leadership: Supervise, mentor, and motivate the sales team to achieve and exceed monthly and annual targets.
• Sales Strategy: Develop and implement effective sales strategies aligned with the company’s growth objectives.
• Client Relationship Management: Build and maintain strong relationships with prospective and existing clients to ensure high conversion and client retention.
• Performance Monitoring: Track and analyze team performance using KPIs and CRM data; provide actionable feedback and performance improvement plans.
• Sales Training: Train new and existing team members on sales techniques, product knowledge, and customer engagement.
• Market Analysis: Identify new market opportunities, monitor competitor activities, and adjust strategies to remain competitive.
• Collaboration: Work closely with the marketing and legal teams to ensure a unified approach to client engagement and brand messaging.
• Reporting: Prepare regular sales forecasts and reports for management review.

Requirements

• Minimum of 5 years of experience in a sales management or leadership role.
• Strong track record of achieving and exceeding sales targets.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to lead and inspire a high-performing sales team.
• Experience using CRM software and sales performance tools.
• Strategic thinker with the ability to execute effectively.
• Experience in legal, immigration, or service-based industries is an added advantage.
• Results-driven with excellent organizational and time management skills.

What We Offer

• Competitive salary with an attractive commission structure.
• Leadership role in a rapidly growing and respected organization.
• Opportunities for professional growth and advancement.
• Dynamic and collaborative work environment.
• Supportive management team and access to resources to help you succeed.