IT Officer at Africa Youth Growth Foundation

Key Responsibilities

Network Management:

• Maintain and troubleshoot the organization’s computer networks, including LANs, WANs, and internet connectivity.
• Ensure network security and implement measures to protect sensitive data.
• Collaborate with external service providers to optimize network performance.

Hardware and Software Support:

• Provide technical support to staff for hardware and software-related issues.
• Install, configure, and maintain computer systems and peripherals.
• Manage software licenses and ensure compliance.

Data Management:

• Develop and implement data backup and recovery procedures.
• Manage databases and ensure data integrity and security.
• Assist in the development of data management policies and protocols.

Cybersecurity:

• Monitor for security breaches and implement security best practices.
• Educate staff on cybersecurity awareness and best practices.
• Stay up-to-date with cybersecurity threats and technologies.

IT Infrastructure:

• Evaluate and recommend hardware and software upgrades as needed.
• Procure IT equipment and manage inventory.
• Collaborate with vendors and service providers to maintain IT infrastructure.

Training and Capacity Building:

• Conduct training sessions for staff on IT tools and systems.
• Provide guidance and support to staff to enhance their IT skills.

Documentation:

• Maintain documentation of IT systems, processes, and procedures.
• Prepare regular reports on IT activities and performance.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT management and support, preferably in an NGO or nonprofit context.
• Strong knowledge of computer systems, networks, and software applications.
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team.
• Strong organizational and time management skills.
• Commitment to the mission and values of AYGF.