Head of Sales at DexNova Consulting Limited

Responsibilities 

Sales Strategy and Planning: 

• Develop and implement comprehensive sales strategies to achieve business goals and  revenue targets. 
• Analyze market trends and competitor activities to identify new business opportunities. 
• Create sales plans and forecasts, setting short-term and long-term sales targets. 

Team Leadership and Development: 

• Lead, mentor, and develop a high-performing sales team. 
• Set performance goals and conduct regular performance reviews to ensure team  effectiveness. 
• Foster a culture of continuous improvement and professional development within the sales team. 

Customer Relationship Management: 

• Build and maintain strong relationships with key customers and stakeholders. 
• Oversee the development and execution of customer retention strategies. 
• Address customer issues and resolve conflicts to ensure customer satisfaction. 

Sales Operations and Performance Monitoring: 

• Monitor sales metrics and KPIs to track performance and identify areas for improvement. 
• Implement and manage sales tools and CRM systems to streamline sales processes. 
• Prepare and present regular sales reports to senior management. 

Market Expansion and Business Development: 

• Identify and pursue new market segments and opportunities for business growth. 
• Develop and maintain strategic partnerships and alliances. 
• Lead negotiations and closing of significant sales deals and contracts. 

Budget Management: 

• Develop and manage the sales department budget. 
• Ensure efficient allocation of resources to achieve sales targets. 
• Collaboration and Stakeholder Management: 
• Work closely with other departments, such as marketing, product development, and 
• customer service, to align sales strategies with overall business objectives. 
• Represent the sales department in cross-functional meetings and projects. 

Academic Qualification & Experience  

• Bachelor’s degree in Business Administration, Marketing, or a related field. A master’s  degree is an advantage. 
• Proven experience (7+ years) in sales management or a similar leadership role. 
• Strong track record of achieving sales targets and driving revenue growth. 
• Excellent leadership and team management skills. 
• Exceptional communication and interpersonal skills. 
• Strategic thinker with strong analytical and problem-solving abilities. 
• Proficiency in using CRM software and sales analytics tools. 
• Knowledge of the engineering and procurement industry is a plus.