Experienced House Keeping Manager at Swiss International Hospitality Commons

Responsibilities

• To manage all Housekeeping Staff
• To establish a yearly cleaning& maintenance master plan for all areas of the property
• To manage and control all linen and uniforms supplied
• To ensure that adequate supplies of cleaning materials are available and to control their use
• To ensure that adequate cleaning equipment is available and that it is kept clean and in good working order
• To enhance and influence the overall guest experience while maintaining compliance with the company practice, cost projections, and mission statements to achieve customer satisfaction and return business
• To maintain statistical and financial records & reports
• To ensure that staff accommodation is kept clean and in a good state of repair
• To ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is effected.
• To ensure that VIP amenities are delivered to the room according to Swiss International Standards
• To ensure that guest laundry and lost & found procedures are adhered to, according to Swiss International Standards
• To train and monitor HK staff in order to maximize the effectiveness of staff and develop their potential;
• To plan work schedules for individuals and teams;
• To deal with customer complaints and comments;
• To address problems and troubleshooting;
• To ensure that the necessary safety and security procedures are adhered to; incl. Fire Drills
• To manage and control Master Key usage.

Requirements

• Candidates should possess an HND qualification with 3 - 5 years work experience.
• Females only.

Salary
N80,000 - N100,000 Monthly.